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Pintu Chhatria

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Intro
India
Studied Education at Rajendra University Balangir
Computer Software
pintuchhatria.com
Joined September 30, 2024

Skills

Languages

English
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Fluent
Hindi
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Fluent
About
I am a dedicated Customer Care Representative who is passionate about helping people and providing excellent service. I enjoy listening to customer concerns, solving their problems, and ensuring they have a positive experience. I am patient, organized, and always strive to make sure each customer feels valued and supported. My goal is to build trust and ensure satisfaction in every interaction.
Experience
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Pavitra Textile Private limited
Feb 2021 – Oct 2023
Balangir
Customer Service Representative
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JT WISDOM TECHNOLOGY PRIVATE LIMITED
Feb 2021 – Sep 2023
Balangir
Customer service representative
I help customers by answering their questions, solving their problems, and providing information about products or services. I handle calls, emails, or chats, listen carefully to understand the customer’s issue, and then offer solutions or guidance. My goal is to ensure the customer is satisfied, follow up on unresolved issues, and maintain a positive, friendly attitude throughout the interaction. They also use tools to keep track of customer inquiries and ensure timely resolutions.
Education
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Rajendra University Balangir
Feb 2020 – Oct 2023
Bachelor of Arts, Education