Pintu Chhatria

Message

Intro

India

Studied Education at Rajendra University Balangir

Computer Software

pintuchhatria.com

Joined September 30, 2024

Skills

Languages

English

Fluent

Hindi

Fluent

About

I am a dedicated Customer Care Representative who is passionate about helping people and providing excellent service. I enjoy listening to customer concerns, solving their problems, and ensuring they have a positive experience. I am patient, organized, and always strive to make sure each customer feels valued and supported. My goal is to build trust and ensure satisfaction in every interaction.

Experience

Pavitra Textile Private limited

Feb 2021 – Oct 2023

Balangir

Customer Service Representative

JT WISDOM TECHNOLOGY PRIVATE LIMITED

Feb 2021 – Sep 2023

Balangir

Customer service representative

I help customers by answering their questions, solving their problems, and providing information about products or services. I handle calls, emails, or chats, listen carefully to understand the customer’s issue, and then offer solutions or guidance. My goal is to ensure the customer is satisfied, follow up on unresolved issues, and maintain a positive, friendly attitude throughout the interaction. They also use tools to keep track of customer inquiries and ensure timely resolutions.

Education

Rajendra University Balangir

Feb 2020 – Oct 2023

Bachelor of Arts, Education