pio manthata

Technical support/ CRM Agent/ Customer care

Message

Intro

Johannesburg, South Africa

Studied Bachelors in General Philosophy at St Joseph Theological Institute

Studied Physics, Math, English, Biology, Geography, Life Orientation at Tsosoloso ya Africa

Consumer Services

Joined May 10, 2023

Skills

Languages

Bihari languages

Advanced

Afrikaans

Intermediate

About

I am a young man, from South Africa, with good technical and customer care skills. I have experience in both fields, from working for an entertainment company and a network company in South Africa. I enjoy learning and have a big interest in learning computer science.

Experience

Sterkinekor

Sep 2014 – Feb 2018

Sandton

CRM Agent

I used to assist with customer complaints and customer profiles, to ensure that complaints are resolved and do refunds or help them with loyalty points if they are club members. I help resolve cases logged online via the website or complaints that came through from the inbound call centre.

Education

St Joseph Theological Institute

Mar 2013 – Nov 2016

Degree, Bachelors in General Philosophy

Tsosoloso ya Africa

Feb 2001 – Dec 2012

Matric, Physics, Math, English, Biology, Geography, Life Orientation