I like to develop and I have been working hard on it. I am ready to put my knowledge into practice. I have strong knowledge of HTML, CSS, JS, TS, React, and Node.js. I am interested in learning new technologies such as Vue/Angular/React native.
In my previous role, my managers noted that I could automate and optimize everything. And it was true. Thanks to my ability to work in a team and to find an approach to each client, it was always possible to successfully manage credit and financial support issues in a limited time. Thanks to well-organized processes, Kharkiv regional office has been the best in Ukraine since 2015, I made a lot of contributions to achieve this result, such as automation of citizen consultation, report quality improvement, and implementing work processes in Trello.
Experience
Kharkiv regional office of State Fund for support of youth housing construction
Jan 2013 – Jan 2022
Ukraine, Kharkiv
Deputy chief at consulting and credit department
-advised citizens (despite having to handle over 300 clients per week, less than 5% of them required an additional consultation thanks to the effectiveness of my consultation plan)
-supported Joomla-based website (news, information for customers, promulgation of financial reporting)
-provided loans and state financial support (100% of expected results were always achieved)
-reported (all reports submitted on schedule and without mistakes)
-contacted local authorities, banks, insurance companies
-managed the department (I introduced small meetings to discuss the current situation and possible problems, and in cooperation with the team we managed everything)
-organized effective work on consulting and implementation of housing financial support programs for various segments of the population
