Customer Support Representative

I am working as a Customer Support Representative for the official page of Alibaba Group on Facebook. Tasks include: -Leads Generation for the interested persons who want to join Alibaba.com as a Seller. -Facebook Page management. -Responding to inbound inquiries by the customers. -Record keeping for all the generated leads, inquiries received, and customers. URL of the Page: facebook.com/SellOnAlibabacom