My name is Precious Adeniyi. I'm a Customer Service Representative. My natural ability to deliver administrative support with razor-sharp eyes for details and the passion to achieve and exceed both internal and external customer's expectation has earned me accolades from my peers.
My motivation comes from placing myself in the users shoes, anticipating their inquiries, and structuring the data in a way that makes it easy to find and understand. I require minimal supervision and continually seek ways to constantly evolve and improve my craft to achieve the project goals.
Experience
Federal Institute of Industrial Research Organization (FIIRO)
Jan 2021 – Dec 2021
Nigeria
Customer Service Representative
I respond to customer inquiry and complains via phone calls and emails
I multitask activities by documenting individual customer inquiry
Managed, conducted and reported on projects independently