Princejon Alonzo, Talent Acquisition Specialist (US and UK)

About

*RPO - Talent Acquisition Specialist - 5 years + *BPO - Customer Service Associate - 4 years + *KPO - B2B Sales - 2 years +

Experience

Capgemini

Jan 2020 – Present

BGC, Taguig City Philippines

Sourcing Specialist | Researching and sourcing the very best talent for AECOM

Across the globe, our clients in the public and private sectors count on us to push the limits of what’s possible – from delivering iconic, legacy-building projects to making a remarkable impact on the communities we serve. Our fiscal year 2019 Annual Report shares the accomplishments of our employees who stand united in purpose and unrivaled in expertise. • Sourcing UK profiles and resumes in all assigned job requisitions using job boards (Linkedin, hiring solved, Kenexa), etc. to find high-quality candidates whose skills, qualifications, and personality best match the job description specified by the client. • Analyzing and documenting related to potential leads and candidate assessments; utilizing and maintaining related files and systems for tracking, analysis, and reporting purposes. • Attending weekly catch-up intake calls for every new requisition to work on.

MD24 House Call

Jun 2019 – Dec 2020

Julia Vargas Pasig City Philippines

Clinician Recruitment Specialist

MD24 House Call is a network of Clinicians, Specialists, Nurse Practitioners, and Clinician Assistants that provide medical services to residents in senior retirement communities. We bring the clinician to the patient in assisted, independent, group home, and memory care communities. Working in partnership with national laboratories, medical services, and local pharmacies, MD24 brings comprehensive on-site coordinated care to residents. We alleviate the stress and hassle of transportation and wait time issues often involved with clinician visits. • Sourced resumes on all assigned job requisitions using job boards, networking sites, referrals, etc. to find high-quality candidates whose skills, qualifications, and personality best match the job description specified by the client. • Utilized knowledge of multiple sources to develop and execute efficient and cost-effective recruiting strategies for sourcing qualified candidates. • Conducted interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements; documents these interviews • Set up interviews between ( Telemedicine RN, Registered Nurse, Nurse Practitioner, and Doctors ) candidates and hiring managers. • Involves recruiting passive candidates, through phone calls, emails, and general relationship-building. • Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

PSG Global Solutions

Jul 2015 – Jun 2018

BTTC Cor. Roosevelt Street, Greenhill’s San Juan, City

Senior Talent Acquisition and Data Imaging Specialist

• Sourced resumes on all assigned job requisitions using job boards, networking sites, referrals, etc. to find high-quality candidates whose skills, qualifications, and personality best match the job description specified by the client. • Utilized knowledge of multiple sources to develop and execute efficient and cost-effective recruiting strategies for sourcing qualified candidates. • Pre-screened and interviewed candidates and applying selection criteria and using behavioral interview techniques. • Interview, scheduling, background checks, reference checks, and offer letters. • Prepared documentation related to potential leads and candidate assessments; utilizing and maintaining related files and systems for tracking, analysis, and reporting purposes. • Recruitment Software System/s: Salesforce • Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. • Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements; documents these interviews. • Sets up interviews between candidates and hiring managers. • Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building. • Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. • Maintained a record of candidates sourced through the SS tracker. • Created end-of-day reports of productivity and results. Translated technical information into clear, readable documents to be used by technical and non-technical personnel. • Responsible for integrating the graphics generated with automated tools and the deliverable documents. • Managed medical records, applications, drug screens, and criminal background checks for clients. • Coordinated compliance documents to review utilizing unique vendor management systems • Verified state and national licensure of each nurse and Physicians.

The Results Companies Customer Care Representative

Oct 2012 – Jun 2015

Eastwood City, Silver City, Q plaza Cainta Manila,Philippines

Customer Care Representative

• Ensured 100% customer service satisfaction over the phone. • Dealt with WellCare and Medicare patients assisting with their concerns regarding health benefits, dental checkups, etc. • Tasked to make upselling and mild sales strategy. • Dealt with billing concerns and disputes. • Troubleshoot and followed up escalations • Processed Orders and Tracked Order numbers purchases for customers. • Answered product and service questions; suggesting information about other products and services. • Opened customer accounts by recording account information. • Maintained customer records by updating account information. • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintained financial accounts by processing customer adjustments. • Recommended potential products or services to management by collecting customer information and analyzing customer needs. • Prepared product or service reports by collecting and analyzing customer information. • Contributed to team effort by accomplishing related results as needed.

Education

Dominican College

Jun 2007 – Mar 2011

Bachelor of Science in Nursing | Licensed Nurse, Nursing

Princejon Alonzo

Talent Acquisition Specialist (US and UK)

Skills

Languages