Qasim Ali, Administrative assistant, quality assurance, data entry Contact, +92-335-0123453 itss.qasim@gmail.com

About

I'm an individual looking for a job, my ears of working experience in several fields fit me any sort of job based on my experience, Data entry Virtual assistant Administrative assistant Document controller

Experience

Astore.pk

Jun 2020 – Aug 2023

Islamabad

Customer Services, team lead

• Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction. • Champion promotional items to increase sales revenues and actualize consultative sales techniques to achieve set sales goals; confirm and change price signage on designated products during seasonal promotions. • Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess. • Maintain and organize store displays to enhance product visibility and expedite product location activities. • Provide training to new employees to uphold company policies and sustain customer satisfaction.

Transguard Group

Jan 2014 – Jul 2019

Dubai, UAE

Aviation Security Specialist

• Access Control. • Conduct body frisk on staff, visitors and customers at the time of in and out of cargo area. • Check the airport pass of staff both at the time in and out. • Issue passes to visitors or contractors and write down the details of the person in log book. • Monitoring surveillance equipment, inspecting the area of responsibility, equipment, and access points, permitting entry • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. • Patrolling in the baggage area and look after stealing issues from baggage. • Access control and Conduct body frisk of staff. • Safety and security of passenger’s baggage. • Guide Visitor’s about rule & regulations. • Customer Services for Visitor’s. • Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering. • Certified Aviation Security.

NCBMS

Oct 2010 – Aug 2013

Islamabad

Data Entry Operator/Quality Controller

• Generate accurate result • Meet target beforehand • Accumulated valuable information while working with diverse software • Gathered knowledge how to process data accurately • Applies creativity with research skills to create • Accumulated valuable information while working with diverse software

URG (universal resource group)

Sep 2007 – Nov 2009

Rawalpindi

CSR

• Uphold confidentiality and handle all information on a need to know basis correspondences. • Successfully manage all records of customers. • Successfully met the objectives and performance measures as agreed with the Manager. • Performed Business correspondence on behalf of company. • Dealt customers with a professional and courteous manner at all times and always sought to provide first contact resolution as the utmost priority. • Successfully managed to build strong and trust worthy relation with the customers to maintain business loyalty and retention. • Adhered to company rules and policies with diligence. • Share weekly and monthly reports with the management. • Ability to explore best customer service practices and accordingly apply in the organization.

Education

I. C. S (intermediate)

Nov 2001 – Oct 2003

Higher school , Computer Science

Matriculation

Oct 1999 – Oct 2001

Science

Qasim Ali

Administrative assistant, quality assurance, data entry Contact, +92-335-0123453 itss.qasim@gmail.com

Skills

Languages