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Qasim Ali

Administrative assistant, quality assurance, data entry Contact, +92-335-0123453 itss.qasim@gmail.com

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Intro
Rawalpindi, Pakistan
Studied Computer Science at I. C. S (intermediate)
Studied Science at Matriculation
Market Research
Joined August 15, 2023

Skills

Languages

English
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Fluent
Hindi
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Native or Bilingual
Punjabi
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Fluent
About
I'm an individual looking for a job, my ears of working experience in several fields fit me any sort of job based on my experience, Data entry Virtual assistant Administrative assistant Document controller
Experience
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Astore.pk
Jun 2020 – Aug 2023
Islamabad
Customer Services, team lead
• Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction. • Champion promotional items to increase sales revenues and actualize consultative sales techniques to achieve set sales goals; confirm and change price signage on designated products during seasonal promotions. • Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess. • Maintain and organize store displays to enhance product visibility and expedite product location activities. • Provide training to new employees to uphold company policies and sustain customer satisfaction.
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Transguard Group
Jan 2014 – Jul 2019
Dubai, UAE
Aviation Security Specialist
• Access Control. • Conduct body frisk on staff, visitors and customers at the time of in and out of cargo area. • Check the airport pass of staff both at the time in and out. • Issue passes to visitors or contractors and write down the details of the person in log book. • Monitoring surveillance equipment, inspecting the area of responsibility, equipment, and access points, permitting entry • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. • Patrolling in the baggage area and look after stealing issues from baggage. • Access control and Conduct body frisk of staff. • Safety and security of passenger’s baggage. • Guide Visitor’s about rule & regulations. • Customer Services for Visitor’s. • Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering. • Certified Aviation Security.
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NCBMS
Oct 2010 – Aug 2013
Islamabad
Data Entry Operator/Quality Controller
• Generate accurate result • Meet target beforehand • Accumulated valuable information while working with diverse software • Gathered knowledge how to process data accurately • Applies creativity with research skills to create • Accumulated valuable information while working with diverse software
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URG (universal resource group)
Sep 2007 – Nov 2009
Rawalpindi
CSR
• Uphold confidentiality and handle all information on a need to know basis correspondences. • Successfully manage all records of customers. • Successfully met the objectives and performance measures as agreed with the Manager. • Performed Business correspondence on behalf of company. • Dealt customers with a professional and courteous manner at all times and always sought to provide first contact resolution as the utmost priority. • Successfully managed to build strong and trust worthy relation with the customers to maintain business loyalty and retention. • Adhered to company rules and policies with diligence. • Share weekly and monthly reports with the management. • Ability to explore best customer service practices and accordingly apply in the organization.
Education
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I. C. S (intermediate)
Nov 2001 – Oct 2003
Higher school , Computer Science
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Matriculation
Oct 1999 – Oct 2001
Science