I'm an individual looking for a job, my ears of working experience in several fields fit me any sort of job based on my experience,
Data entry
Virtual assistant
Administrative assistant
Document controller
Experience
Astore.pk
Jun 2020 – Aug 2023
Islamabad
Customer Services, team lead
• Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction.
• Champion promotional items to increase sales revenues and actualize consultative sales techniques to achieve set sales goals; confirm and change price signage on designated products during seasonal promotions.
• Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess.
• Maintain and organize store displays to enhance product visibility and expedite product location activities.
• Provide training to new employees to uphold company policies and sustain customer satisfaction.
Transguard Group
Jan 2014 – Jul 2019
Dubai, UAE
Aviation Security Specialist
• Access Control.
• Conduct body frisk on staff, visitors and customers at the time of in and out of cargo area.
• Check the airport pass of staff both at the time in and out.
• Issue passes to visitors or contractors and write down the details of the person in log book.
• Monitoring surveillance equipment, inspecting the area of responsibility, equipment, and access points, permitting entry
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Patrolling in the baggage area and look after stealing issues from baggage.
• Access control and Conduct body frisk of staff.
• Safety and security of passenger’s baggage.
• Guide Visitor’s about rule & regulations.
• Customer Services for Visitor’s.
• Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
• Certified Aviation Security.
NCBMS
Oct 2010 – Aug 2013
Islamabad
Data Entry Operator/Quality Controller
• Generate accurate result
• Meet target beforehand
• Accumulated valuable information while working with diverse software
• Gathered knowledge how to process data accurately
• Applies creativity with research skills to create
• Accumulated valuable information while working with diverse software
URG (universal resource group)
Sep 2007 – Nov 2009
Rawalpindi
CSR
• Uphold confidentiality and handle all information on a need to know basis correspondences.
• Successfully manage all records of customers.
• Successfully met the objectives and performance measures as agreed with the Manager.
• Performed Business correspondence on behalf of company.
• Dealt customers with a professional and courteous manner at all times and always sought to provide first contact resolution as the utmost priority.
• Successfully managed to build strong and trust worthy relation with the customers to maintain business loyalty and retention.
• Adhered to company rules and policies with diligence.
• Share weekly and monthly reports with the management.
• Ability to explore best customer service practices and accordingly apply in the organization.