rabih salma, sales advisor

About

Hello, I am contacting you regarding the position for: French Speaker Customer Service, I am at your disposal and at your service. have spent the last two years empowering individuals and professionals to make the most of the solutions of…. as part of their activities. I acquired the ability to transmit unique experiences to this clientele through briefings and workshops. In addition, excellence in customer service has allowed me to focus on the most important point of the business relationship: the customer. I now wish to extend my experience and know-how to customer service with you.

Experience

ad développement

Apr 2021 – Present

agadir

sales advisor

Marketing a photovoltaic offer Prospect potential customers Retain existing customers Advise, sell, provide after-sales service Animate demonstrations Develop the company's turnover

ja international

Feb 2019 – Nov 2020

agadir

Teleconsultants for making appointments

Refresh business files Arrange appointments for account managers Perform back office operations Assist, if necessary, the client in carrying out day-to-day operations Work closely with account managers Make sales of basic banking products and services from a client portfolio Support customers in the use of remote services (automated machine, online banking, mobile applications) Manage compliance and risks associated with the products and services offered

gracom

Oct 2017 – Apr 2018

agadir

General reception manager

Organization and planning of the work of the team he supervises (management of the reception) Implementation of the means necessary to ensure the reliability and quality of responses to the different types of reception (guarantor of the quality of reception) Supervision of reception activity; organization and planning of resources according to flows Professional support for agents (information, personalized advice, etc.) and identification of necessary adaptations and training needs Permanent updating of the working procedures of each agent Management of difficult and conflicting receptions Evaluation of the quality of reception:

Education

ibn zohr

Sep 2018 – Oct 2022

3 years of law studies, law

guess privé

Sep 2016 – Jul 2017

Bachelor of Science in Physics and Chemistry, Science in Physics and Chemistry

rabih salma

sales advisor

Skills

Languages