Raheema Pillane

About

I have more than a decade of experience working in customer service and administration. While I've had a variety of roles, I enjoy my job because I get to help customers with a variety of problems, and I'm empowered to be the person who transforms their experience from a negative one into a positive one. I am a solutions-oriented person and a quick learner.

Experience

1840 and Company

May 2022 – Present

Remote

Social Media Recruiter

Plan and execute effective social media recruitment strategies that will help us attract and hire top-notch candidates Coordinate our social media recruitment campaigns under the supervision of our Social Media Recruiting Manager Establish sourcing methods and source candidates from platforms like LinkedIn and Facebook Create and post detailed and transparent job ads (as needed) that accurately reflect the requirements and responsibilities of the positions in question Send out tests, assess candidates’ proficiencies, conduct interviews, and extend job offers after consulting senior recruitment staff Track our applicants’ progress through the hiring funnel and ensure efficient communication of all applicant status changes Estimate hiring costs, time-to-hire, quality of potential hires, and candidate retention rates and provide reports to senior management

MC Borrajeiro Managing Agents

Dec 2021 – Present

South Africa

Portfolio Assistant

Attending Monthly Trustee and Directors meeting when required. General Administration for Body Corporates and Section 21 Companies. Follow up on outstanding debtors. Prepare for Trustee and or Director meetings i.e. financial packs, agendas, minutes etc. Liaise with owners, tenants, Portfolio Manager on daily / weekly basis Ensure correct loading of information is accurate i.e. Insurance claims, electricity readings, pastel data, letters / correspondence to owners. Ensure the correct loading of debit orders for monthly levy accounts. Open and up keep Body Corporate / Section 21 Company files Attend to audit preparation Advise meter readers of any changes Assist with the budget process Perform secretarial functions when requested Attend to owner and tenant queries on range of issues including but not limited to, building faults, electricity / water queries and account queries Attend to maintenance issues Process Insurance Claims

eSouthern Africa-David Jones

May 2019 – Mar 2020

South Africa

Sales Administrator

Digital Marketing – Social media and website handling e.g. Live Chat, Facebook, Instagram Preparing quotation, invoices and arranging delivery for online orders Inbound sales, Telesales – Assisting walk-in clients with their purchases Procurement of merchandise and office supplies Inventory or stock taking - Monthly Bookkeeping- Sales Revenue Invoicing Customer Service, care and maintenance Updating the online retail and stock catalogue Creating and emailing monthly catalogue to clients eSouthern Africa Training Advertising available vacancies Short listing and conducting online interviews for tutors Matching client’s needs and requirements with best possible tutors available Customer Care and Maintenance Invoicing

Mzu-Mass Architects, Urban Designers and Planners

Jan 2016 – Feb 2019

South Africa

Office Administrator

Organizing electronic and hard copy filling for important and confidential company documents and drawings Maintaining a company calendar and schedule appointments Monitor incoming and outgoing mail; receive and sign for mail/packages from couriers and deliver to proper recipient. Acting as principal liaisons with incoming and outgoing office communications Assisting architects with formulation and population of tenders, proposals and quotations as and when required Ensuring projects are rolled out in a timely and organized fashion Ensuring the submission of end of week, month reports and compiling them for the lead Architect / Maintaining and up to date office, machinery service and stationary orders as well as stock taking / Assisting with Pay-roll Coordinate building and maintenance issues for general repair and updates / Organize special functions and events Handling staff timesheets, leave and any other administrative duties from time to time Act as support staff on various projects, Duties include but not limited to: Oversight of architects’ calendars / Preparing correspondences, documentation or presentation materials / Assist with travel arrangements for office staff and managers / Research support Oversight of project finances, including but not limited to: Preparing invoices for work done and generating statements upon requests of clients / Preparing regular reports on expenses and office budgets / Debt collecting

Education

The Association of Business Executives - ABE

Jan 2013 – Dec 2013

Level 5 Diploma in Business Management, Financial Accounting, Management/ Human Resources Management / Marketing Policy, Planning and Communication / Organizational Behavior / Business Law / QM / The Business Environment

The Association of Business Executives ABE

Jan 2012 – Dec 2012

Level 4 Diploma in Business Management, Introduction to Business / Introduction to Quantitative Methods Introduction to Accounting / Introduction to Business Communication

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