I am a marketing amateur with a strong interest in understanding consumer behavior and developing effective marketing strategies. I have completed coursework in marketing at HubSpot academy, which has given me a solid foundation of knowledge in the field. In addition, I have obtained certifications in Infographics from the BSC Training Academy and English Language proficiency from the American Language Centre.
I have a proven track record of providing excellent customer service as a Customer Services Agent at SITEL, where I demonstrated the ability to handle customer inquiries and complaints in a professional and empathetic manner. I am also skilled in managing social media accounts and creating engaging content as a Social Media Manager/Virtual Assistant at my own online business Virtualrahil.
I am a quick learner with excellent communication and problem-solving skills, and I am always seeking opportunities to learn and grow in my career. In addition to my native Moroccan Dialect, I am fluent in Arabic, English, and French. I also have skills in digital marketing, digital design, Microsoft Office, copywriting, and social media.
I am currently pursuing a Bachelor's degree in Economics & Management at Abdelmalek Essaâdi University, and previously obtained a high school degree in Physics and Chemistry (French option) from Ibn Battuta high school.
Thank you for considering my profile. I am excited to continue expanding my skills and experience as I pursue a career in marketing
