Rahul Babu, Virtual assistant, Customer support

About

HI, I am Rahul babu , I was graduated in Bsc IT from Gobi arts and science college ,Gobichettipalayam. I am having 2.2 years Of experience in US healthcare industry I have 2 years of experience in Data entry, Virtual Assistant, Web Research, Data Mining as well as Transcription/Translation In Data entry,....

Experience

HCL Technologies

Dec 2018 – May 2019

Chennai

Senior customer support representative

To analyse claims and have to take action on aged resolution claims ● To call the insurance in US and reviewing websites to know the status of the claim ● To follow up the claim and claim status ● Ensure the AR days meet industry standards ● Always be watchful for any major rejections or denials from clearing houses. ● Constantly watch out for payments and EOBs from major carriers , pay- to-address, provider numbers

Access Healthcare services

Mar 2017 – Sep 2018

Coimbatore

Client Partner

● To analyse the claims and verify the insurance card details of patient. ● Have to analyse the eligibility of patients insurance and have to make decision about billing. ● To verify the demographics of patients is entered correctly. ● To give the feedback about the errors done by the entry stage users. ● Calling the physicians in US to verify their demographics and updating the gathered information in the clinical provider table. ● To handle rejections while submitting claims

Education

Bharathiyar University

Jan 2013 – Jan 2016

BSC , Information Technology

Rahul Babu

Virtual assistant, Customer support

Skills

Languages