My name is Raida, and I am a degree holder in Hospitality Management. With my educational background and professional experiences, I am highly interested in applying for the Customer Service position.
I have developed strong interpersonal and communication skills, which have been essential in my previous roles where I was responsible for managing customer inquiries, ensuring satisfaction, and providing effective solutions. My background in hospitality has equipped me with the ability to handle challenging situations with empathy, professionalism, and a calm demeanor, ensuring a positive experience for customers at all times.
Some of my key strengths include:
• Customer-Centered Approach: With my training in hospitality, I have a natural ability to anticipate customer needs and provide exceptional service.
• Problem-Solving Skills: I am skilled in quickly identifying customer concerns and finding efficient and effective solutions.
• Team Collaboration: I work well with colleagues to ensure smooth operations, and I value creating a collaborative environment to reach common goals.
• Strong Organizational Abilities: I am adept at handling multiple tasks at once and maintaining accuracy under pressure, whether it's managing inquiries or processing orders.
I am eager to bring my skills in customer service, problem-solving, and team collaboration to contribute positively to Nisard Consulting Inc. I have attached my resume for your consideration and would love the opportunity to discuss how my background and skills can support your customer service team.
Thank you for your time, and I look forward to hearing from you soon.
Experience
PartsSource
Jan 2022 – Feb 2025
Philippines
Customer Service Representative
PartSource is a Canadian retailer that specializes in automotive parts and accessories. It offers a wide range of products designed for car maintenance, repair, and replacement, making it a go-to destination for both professional mechanics and DIY car enthusiasts. PartSource provides everything from engine components and brake parts to tools, fluids, and batteries.
