Raiza Matre

Virtual Assistant. Data-Entry, Inquiries, Sales, Administrative Jobs, Customer Representative

Message

Intro

Cebu City, Philippines

Studied SOCIAL SCIENCE at CARLOS HILADO MEMORIAL STATE COLLEGE

Joined August 20, 2021

Skills

Languages

English

Fluent

Tagalog

Native or Bilingual

About

I am a professional, Virtual Assistant who has strong experience in client relationship management. I have the knowledge and experience to deliver the best result to my clients. Based on my experiences. I have fostered strong relationships with my customers and strategic associates. With excellent skill and successful experience. I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. Rest assured that I am equipment ready have all the tools that are needed. I have been in the BPO industry for 2 years. Which helped me enhance my skills. I have also worked for individual clients who needed specific assignments executed regularly, needed only one assignment completed or had a variety of work available at various times.

Experience

COMCAST

Aug 2020 – Aug 2021

Phillipines

Customer Service Representative

Customer Service Representative • Manage the Billing inquiry, Service, and Technical issues. • Suggesting information about other products and services. • Opens customer accounts by recording account information.

IQOR-AMERIMARK|SEASONAL ACCOUNT

May 2019 – Sep 2019

Phillipines

Sales Representative

• Place orders for the customer's needs and wants. • Assist with the billing inquiry and payment method. • Process refund and track orders.

IQOR

Apr 2019 – May 2019

Phillipines

Sales Representative

• Serves customers by selling products and meeting customer needs. • Services existing accounts, obtain orders and establishes a new account. • Resolves customer complaints by investigating problems and developing solutions.

Education

CARLOS HILADO MEMORIAL STATE COLLEGE

Jul 2018 – Aug 2021

BACHELOR OF ARTS, SOCIAL SCIENCE