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Raiza Matre

Virtual Assistant. Data-Entry, Inquiries, Sales, Administrative Jobs, Customer Representative

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Intro
Cebu City, Philippines
Studied SOCIAL SCIENCE at CARLOS HILADO MEMORIAL STATE COLLEGE
Joined August 20, 2021

Skills

Languages

English
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Fluent
Tagalog
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Native or Bilingual
About
I am a professional, Virtual Assistant who has strong experience in client relationship management. I have the knowledge and experience to deliver the best result to my clients. Based on my experiences. I have fostered strong relationships with my customers and strategic associates. With excellent skill and successful experience. I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. Rest assured that I am equipment ready have all the tools that are needed. I have been in the BPO industry for 2 years. Which helped me enhance my skills. I have also worked for individual clients who needed specific assignments executed regularly, needed only one assignment completed or had a variety of work available at various times.
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Experience
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COMCAST
Aug 2020 – Aug 2021
Phillipines
Customer Service Representative
Customer Service Representative • Manage the Billing inquiry, Service, and Technical issues. • Suggesting information about other products and services. • Opens customer accounts by recording account information.
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IQOR-AMERIMARK|SEASONAL ACCOUNT
May 2019 – Sep 2019
Phillipines
Sales Representative
• Place orders for the customer's needs and wants. • Assist with the billing inquiry and payment method. • Process refund and track orders.
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IQOR
Apr 2019 – May 2019
Phillipines
Sales Representative
• Serves customers by selling products and meeting customer needs. • Services existing accounts, obtain orders and establishes a new account. • Resolves customer complaints by investigating problems and developing solutions.
Education
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CARLOS HILADO MEMORIAL STATE COLLEGE
Jul 2018 – Aug 2021
BACHELOR OF ARTS, SOCIAL SCIENCE