Rajeev Kanagala, Project Manager (IT)

About

Seasoned IT professional with over 25 years of experience. Expertise in System Analysis and Design, Project Architecture, Operations management and general management for the organization’s projects. Knowledge of payment systems and transaction industry using smart cards and magnetic cards. Fair knowledge of regulatory compliance norms and standards and have effectively implemented this to processes in my previous roles. Approach project management with a combination of technology, logic and common sense. Willing to learn new growing technologies, business processes and accept challenging roles that which has a concrete career path.

Experience

Inecom Technologies Pvt Ltd

Jul 2018 – Jan 2019

Pune

Project Manager – SAP B1 Implementation

• Headed the customer support team for all clients, ensuring timely resolution of all requirements raised through tickets by clients • Implemented SAP Business One projects for new clients and enhancements for existing clients • Interacted with clients on a regular basis for new requirements • Met monthly revenue targets with a success percentage of 80% plus

Smart ITES Technologies Pvt Ltd

Sep 2011 – Jun 2018

Mumbai

Project Management Consultant -Technical & Operations

• Analyzing, preparing the scope of work (SOW) and implementing the entire technical and operational specifications required for the projects • Coordinated with vendors and specialists on the specifications of the projects

Coromandel Infotech India Ltd

Jun 2010 – Sep 2011

Mumbai

Manager – Operations

• Handled all EOI/RFP and tenders related to e-governance and non-banking projects like PDS, UIDAI (Aadhar Id), RSBY, NPR, World Bank etc. • Aligned with all principals and consultants in the tender making process for UID. • Planned and managed operations with the team for all hardware, software, terminals deployment and support service to the clients. • Planned the project of specially designed solutions for World Bank’s project for pregnant women. • Coordinated with vendors for product development. • Defined SLAs of services, TAT and problem resolutions in consultations with various internal and external departments, vendors and clients.

Good Morning Concierge Services Pvt Ltd

Sep 2009 – Jun 2010

Mumbai

Consultant – Technology and Operations

• Interacted with the clients and documenting their functional and technical requirements • Implemented access control and other automation at sites • Planned service operations and implement it

Valuaccess Services Pvt Ltd

Oct 2008 – Sep 2009

Mumbai

Technical Manager

• Interacted with technical vendors for managed services and uninterrupted infrastructure services at our premises as well as client premises and other services such as Merchant Support Hotline, balance enquiry using SMS, etc. • Interacted with datacentre establishment to manage and monitor the company’s equipment placed at their datacentre including transaction acquiring. • Interacted with clients and mapped their technical and operational requirements with respect to transactions, EDC terminals, MIS, troubleshooting and other operational support that is required as part of the project delivery. • Involved in the application change management and other enhancements/fine tuning in the terminal application and UAT as and when required.

Sodexo SVC Services India Pvt Ltd (SODEXO PASS)

Apr 2004 – Oct 2008

Mumbai

Senior Manager – Internal Controls ; System Analyst

• Worked on process re-engineering and implementation of company level controls in processes based on the COSO Framework and SOX guidelines. • Worked to implement necessary change management and improve the internal functioning of all the departments across the company. • Worked on operational systems analysis and design including designing the Systems Requirement Specifications for database applications, smart-card based solutions, process and application re-engineering and ensuring seamless transition management. • Worked on Oracle database administration activities, designing the SRS for database applications. Maintenance and monitoring of the database and performance and guiding the programmers in application development as per the requirements of the organization • Promoted from ‘System Analyst’ to ‘Senior Manager – Internal Controls’

Education

G N Khalsa College

B.Sc., Mathematics & Statistics

Rajeev Kanagala

Project Manager (IT)

Skills

Languages