Ram Gupta, Business Analyst/ Project Manager/ Virtual Assistant

About

Self driven personality enthusiastic personality with a demonstrated history of working in the information technology and services industry. Strong business professionalism with a Master of Business Administration - MBA focused in Operations Management and Supervision, Information Technology. I have extensive understanding about STLC methodologies including Agile srum, waterfall, documentation, Wire framing, UML diagrams, understanding about API, plugins, extentions, CMS, CRM, User acceptance testing, etc.. Following are my key technical expertise: Project Management Tool: Trello, Jira, Basecamp. Asana Handled project on: Web/ Mobile Development, Front-end, Bank-end Development, API development. Software Architecture: Micro-service, Monolithic Knowledge of API, Server and Cloud. SDLC process- Waterfall, Agile, Spiral, Dev Ops Project Diagraming/ Wireframing Tool:

Draw.io

Balsamiq, Creatly, LucidChart, Canva Client Demo/ Testing Tool: Postman Domain Specific: Telecom, E- commerce, Entertainment, Social Media, Management Meeting Tools: Microsoft Teams, Zoom, Google Meet, VIber, Skype UAT Tool: Postman, manual

Experience

Rakuten India

Jun 2020 – Present

Indore India

Business Analyst

* Working in dev ops environment that follows the Agile methodologies in SDLC management * Attending Scrum meetings for Defining business and technical requirements. * Doing research to get the granular level details of the projects for developer and QA team. * UAT, Manual and regression testing, Go live reporting. * Giving demo to client of final outcome via Postman tool and via online meetings * Creating Project Related Documents ie. LLD, HLD, Design Design Document, User Buids, QA reports, project reports etc.

SynergyTop LLC

Jun 2019 – Jan 2020

Indore

Project Coordinator

* Compile project status reports, coordinate project schedules, manage project meetings, and identify and resolve technical problems with team. * Identify and analyse systems requirements and defines project scope, requirements, and deliverable. * Coordinate project activities and ensure all project phases are documented and ensures company resources are utilise appropriately. * Contributes to moderately complex aspects of a project. * Work as independent and collaborative in nature. * UAT, Manual and regression testing, Go live reporting.

Cyber Infrastructure Pvt Ltd Indore

Jan 2018 – Jun 2019

Indore

Business Analyst

* Requirements Gathering, Analysis, implementation and testing activities. * Documentation (Technical & Non-Technical) such as SRS, BRD, Manuals (User & Training). * Doing Gap Analysis, Risk Analysis, Project Plan, Impact Analysis. * Onsite – Offshore Coordination and Status calls, Coordination with client. * Preliminary requirement analysis & Query resolution. * Attending the internal project meetings and client meetings. * Member of Quality Assurance Team. * Resource Management, Team handling and SCRUM Master. * Scope Management and Day to day activities of task assigned by client.

Education

DAVV Indore

Jun 2016 – Sep 2018

MBA , IT, Production

RGPV Bhopal

Jul 2011 – May 2015

Bachelor of Engineering , Computer Science

Ram Gupta

Business Analyst/ Project Manager/ Virtual Assistant

Skills

Languages