Ransara Fernando

Executive Virtual assistant | Data Entry | Call center representative | Researcher | Medical billing denial analyst (USA)

Message

Intro

Ragama, Sri Lanka

Studied Tourism, Hospitality and Events management at Plymouth University (UK)

Executive Office

Joined September 12, 2022

Skills

Languages

English

Fluent

About

Hey, I'm Ransara Fernando from Sri Lanka. I'm an independent freelancer delivering only the best for my clients worldwide.I have Bsc. in Business management and currently working on my masters. I maintain a professional relationship with my clients to fulfil their business needs efficiently and effectively. I have over 6+ Years of experience in BPO, Customer service & support field. Currently I'm providing following services to my respective clients. ☛Medical Billing Denial management & AR followup (USA) ☛ Customer service & support ☛ Telemarketing ☛ Call center representative ☛ Email handling for Websites ☛ Email marketing ☛ Cold calling to get business leads (USA) I'm open to work in any field without boundaries and I'm fast & Smart in every task. Have a nice day ! Thanks

Experience

Health Recon Connect

May 2020 – Jan 2022

Colombo, Sri Lanka

Operations Analyst

I was monitoring work flows in order to identify declined payments and errors in documentations in order to fix them and to run QA process to keep a smooth workflow.

Lanka Bell (PVT) LTD

Nov 2019 – Apr 2020

Colombo, Sri Lanka

Corporate Marketer

I was handling the marketing areas with the corporate for this major Telecommunication company in Sri Lanka. I was doing direct marketing and content writing for the target base of that company to get more corporate leads.

Education

Plymouth University (UK)

May 2016 – Dec 2020

Bsc. in Business management, Tourism, Hospitality and Events management

General

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