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Rebecca Griffith

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Intro
Albany, United States
Joined December 7, 2023

Skills

About
I am a 30 years old with experience in Administrative and customer service skills. I am an adaptable professional who has been recognized for my ability to learn and catch on quickly to new things. Along with being focused, hardworking and dependable I’ve developed a skill set directly relevant to the role that you’re hiring for, including great customer service, assisting customers in a call center setting, providing solutions to their problems and clear communication skills. I also have patience, empathy, and the ability to use positive language. Overall, I have consistently demonstrated organizational, communication and multitasking abilities in every aspect of my jobs.
Experience
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Restlawn Funeral Home & Memory Gardens
Aug 2018 – Feb 2019
Salem, Oregon
Administrative Assistant
• Managed all incoming and outgoing mail, packages and faxes. • Met legal requirements by correctly completing important forms. • Organized and updated file systems, keeping records easily retrievable. • Write and distribute emails, letters, forms and faxes • Operating fax, printer and copy machine • Answer multi-line phone and direct calls to the correct person • Payroll • Paying company bills and invoices • Order urns, caskets, markers and any other items a family would purchase for themselves and/or loved ones • Organize cemetery data with Google, Word and Excel • Conduct monthly safety meetings • Produce and distribute correspondence memos, letters, faxes and forms • Develop and maintain a filing system
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YMCA
Jan 2018 – Aug 2018
Salem, Oregon
Head Teacher
• Create and follow weekly plans and activities • Helped children explore new ideas and concepts through hands-on learning. • Communicated with parents and caregivers to report on how the child's day went • Planned weekly meals and snacks • Taught children how to take care of personal needs such as managing outerwear and hand washing.
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Personal Home Care
Sep 2015 – Aug 2018
Salem, Oregon
Administrative Assistant
• Managed all incoming and outgoing mail, packages and faxes. • Met legal requirements by correctly completing important forms. • Organized and updated file systems, keeping records easily retrievable. • Write and distribute emails, letters, forms and faxes • Operating fax, printer and copy machine • Answer multi line phone and direct calls to correct person
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T-Mobile Call Center
Jul 2012 – Mar 2014
Salem, Oregon
Customer Service Representative
● Taking incoming calls from customers ● Assist customers with bill paying, ordering new merch, setting up accounts and technical issues ● Listening to customers needs and issues ● Providing helpful solutions to customers ● Helping customers in a timely manner ● Providing great customer service
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