I am a versatile, adaptable worker with prior experience in customer service, data entry, data and case management. I have an exceptional attention to detail and thrive in fast paced environments.
Experience
Surrogacy Is
Dec 2023 – Present
Remote
Surrogate Advocate
• Provided emotional and logistical support to surrogates throughout the surrogacy process, ensuring their well-being and addressing any concerns.
· Conducted thorough screenings for potential surrogates to ensure eligibility and suitability.
· Assisted in the recruitment and intake process for new surrogates, explaining the surrogacy journey and answering initial questions.
· Managed surrogate case files, maintaining accurate and confidential records of medical, legal, and personal information
freelance
Nov 2022 – Dec 2023
Local Host Supervisor
• Established and maintained positive working relationships with out-of-town Air B&B owners.
· Monitored residences and assisted with guest concerns and requests.
· Managed logistics of timing between cleaning companies and guest check in and check out.
· Provided detailed reports of fulfillment of guest standards and quality of service by cleaning companies.
Bridgepoint Education
Oct 2015 – May 2018
Enrollment Services Advisor
•Consistently exceeded activity, production, retention, customer service goals and coached team members.
· Aided students from various ages and cultural backgrounds to pursue their career goals through college education.
· Ensured a positive and efficient work environment.
· Superior grasp of guiding principles in higher education.
· Significant amount of experience in student development, academic counseling and superior confidentiality tactics
Grossmont College Auxiliary
Jun 2011 – Oct 2015
Assistant Program Specialist
•Handled multifaceted clerical tasks (data entry, filing, assembling conference materials)
· Facilitated conference greeting, registration, and gathering of information
· Attended all meetings and took minutes.
· Acted as a liaison between various departments.