Reevah Smith, Always looking to learn new skills, take on extra responsibilities, and grow professionally.

About

Experienced specialist with a passion for delivering outstanding service. Self-motivated, team player with strong organizational and interpersonal skills. Always looking to learn new skills, take on extra responsibilities, and grow professionally.

Experience

University of the West Indies

Apr 2015 – Sep 2015

St. Augustine

Administrative Assistant

Filing, Reporting and Updating of Reports and Files Answering and managing the telephone Managing Payroll Research Analysis Typing of Documents Visitation of Site for Project Reports and Interviews Managing of Stock and Supplies Planning and Organisation of Meetings Recording of Meeting Minutes. Scheduled meetings and coordinated appointments Prepared financial reports Streamlined communication between executives in other departments Mantained confidentiality and discretion Drafted documents, reports and memos

Primary Care Nurse Management Office

Feb 2015 – Apr 2015

Arima

Customer Service Representative

Eric Williams Medical Sciences Complex-Hospital On the Job Training (OJT)

Aug 2014 – Jan 2015

Mt. Hope

Customer Service Representative

Handled customer complaints with empathy and composure. Consistently met my short and long-term targets. Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases. Worked on team projects for new products and services avaliable to clients Worked on implenting new services to attract new potential clients Assisted customers with inquiries, issues and concerns by providing relevant information in English and Spanish

College of Science, Technology and Applied Arts of Trinidad and Tobago - COSTAATT

Aug 2010 – May 2014

Port of Spain

Student Ambassador

Consistently met my short and long-term targets. Handled customer complaints with empathy and composure. Proactively participated in meetings and helped create new practices. Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases. Responded to 100 + emails a day: solving any issues, assiting clients with any questions, processing refunds and offering personalized responses Worked on implenting new services to attract new potential clients Assisted customers with inquiries, issues and concerns by providing relevant information in English and Spanish Mantained confidentiality and discretion Streamlined communication between executives in other departments

Education

Athena Global Education

Mar 2022 – May 2022

MBA Essentials with Blockchain, Business Administration

Athena Global Education

Mar 2022 – May 2022

Diploma in Blockchain Fundamentals (don't have certificate at the moment but can send proof), Cryptocurrency

Athena Global Education

Mar 2022 – May 2022

Diploma in the Fundamentals of Machine Learning (don't have certificate at the moment but can send proof), Data Science

Athena Global Education

Mar 2022 – May 2022

Diploma in Business Administration (don't have certificate at the moment but can send proof)

FreeCodeCamp

Jan 2022 – Apr 2022

Web Design, Computer Science

Reevah Smith

Always looking to learn new skills, take on extra responsibilities, and grow professionally.

Skills

Languages