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Reevah Smith

Always looking to learn new skills, take on extra responsibilities, and grow professionally.

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Intro
Port of Spain, Trinidad and Tobago
Studied Business Administration at Athena Global Education
Studied Cryptocurrency at Athena Global Education
Studied Data Science at Athena Global Education
Studied at Athena Global Education
Studied Computer Science at FreeCodeCamp
Joined May 17, 2022

Skills

Languages

English
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Native or Bilingual
About
Experienced specialist with a passion for delivering outstanding service. Self-motivated, team player with strong organizational and interpersonal skills. Always looking to learn new skills, take on extra responsibilities, and grow professionally.
Experience
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University of the West Indies
Apr 2015 – Sep 2015
St. Augustine
Administrative Assistant
Filing, Reporting and Updating of Reports and Files Answering and managing the telephone Managing Payroll Research Analysis Typing of Documents Visitation of Site for Project Reports and Interviews Managing of Stock and Supplies Planning and Organisation of Meetings Recording of Meeting Minutes. Scheduled meetings and coordinated appointments Prepared financial reports Streamlined communication between executives in other departments Mantained confidentiality and discretion Drafted documents, reports and memos
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Primary Care Nurse Management Office
Feb 2015 – Apr 2015
Arima
Customer Service Representative
Consistently met my short and long-term targets. Handled customer complaints with empathy and composure. Proactively participated in meetings and helped create new practices. Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases.
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Eric Williams Medical Sciences Complex-Hospital On the Job Training (OJT)
Aug 2014 – Jan 2015
Mt. Hope
Customer Service Representative
Handled customer complaints with empathy and composure. Consistently met my short and long-term targets. Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases. Worked on team projects for new products and services avaliable to clients Worked on implenting new services to attract new potential clients Assisted customers with inquiries, issues and concerns by providing relevant information in English and Spanish
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College of Science, Technology and Applied Arts of Trinidad and Tobago - COSTAATT
Aug 2010 – May 2014
Port of Spain
Student Ambassador
Consistently met my short and long-term targets. Handled customer complaints with empathy and composure. Proactively participated in meetings and helped create new practices. Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases. Responded to 100 + emails a day: solving any issues, assiting clients with any questions, processing refunds and offering personalized responses Worked on implenting new services to attract new potential clients Assisted customers with inquiries, issues and concerns by providing relevant information in English and Spanish Mantained confidentiality and discretion Streamlined communication between executives in other departments
Education
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Athena Global Education
Mar 2022 – May 2022
MBA Essentials with Blockchain, Business Administration
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Athena Global Education
Mar 2022 – May 2022
Diploma in Blockchain Fundamentals (don't have certificate at the moment but can send proof), Cryptocurrency
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Athena Global Education
Mar 2022 – May 2022
Diploma in the Fundamentals of Machine Learning (don't have certificate at the moment but can send proof), Data Science
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Athena Global Education
Mar 2022 – May 2022
Diploma in Business Administration (don't have certificate at the moment but can send proof)
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FreeCodeCamp
Jan 2022 – Apr 2022
Web Design, Computer Science