Regina Bennett

Dynamic Virtual Assistant, Administrative & Customer Service Representative

Message

Intro

St. Catharine, Jamaica

Studied Administrative Support at Spanish Town High School

Joined March 24, 2023

Skills

Languages

English

Fluent

About

Over seven years of experience in various capacities: Primarily operating in customer service administrative roles with my main function being that of sales representative, customer service resolving complex customer inquiries, engagement specialist. Where I interact with a company's customers to provide them with information, address inquiries regarding products and services. In addition, help resolve any customer complaints,organize meetings and ensure punctuality and preparedness at all times. ● Meticulous individual who works well independently and as a team: Demonstrating respect and courtesy towards others with strong interpersonal skills complemented by excellent written and oral communication skills.

Experience

Conduent BPO

Jul 2019 – Jan 2023

Jamaica

Customer Support

Actively listen, research, analyze, diagnose and provide resolution to technical issues • Maintain records and database of clientele • Educate customers on the features of the products and services to minimize reoccurring technical challenges

Kirk Distributors

Feb 2020 – Nov 2022

Jamaica

Customer Support/ Tech Support

Education

Spanish Town High School

Sep 2002 – Jun 2007

N/A, Administrative Support