’m a dedicated professional with 6 years of experience — 3 years in customer service and another 3 years as an admissions counsellor — supporting clients and organizations with high-quality communication, organization, and problem-solving.
I specialize in handling customer inquiries, managing leads, guiding clients through decision-making processes, and providing exceptional support across various platforms (email, chat, and social media). I’m also comfortable with administrative tasks, CRM systems, and working in fast-paced environments.
I’m detail-oriented, easy to work with, and committed to delivering accurate, timely results. Whether you need help managing messages, supporting potential customers, or organizing daily tasks — I’m here to help things run smoothly.
Education
Cairo University
Sep 2015 – Jun 2019
Bachelor's degree, English literature and translation
