Administrative professionals play a crucial role in the success of an organization and provide support to my superiors and colleagues alike, freeing up their time to focus on strategic initiatives and high-level decision-making. With 5+ years of experience managing administrative tasks, coordinating schedules, and ensuring seamless communication, I am confident I will efficiently support your team. My proficiency in Microsoft Office, including Excel, Word, and Outlook, has allowed me to maintain accurate and up-to-date records, generate reports, and create professional documents. I am also well-versed in people skills and customer service principles, with a strong focus on providing exceptional support and service to clients and colleagues.
Experience
Riverside Health System
Feb 2020 – Apr 2020
Newport News, Virginia
Call Center/Office Assistant
• Scheduled appointments and procedures for patients and providers, including patient registration, insurance verification, answering high-call volumes, preparing documents, and coordinating with providers.
• Daily data entry as I maintained and updated patient medical records. Correspondence preparation and administrative tasks
Riverside Health System
Feb 2018 – Jun 2018
Newport News, Virginia
Front Office Assistant
• Scheduled appointments and procedures for patients and providers, including patient registration, insurance verification, answering high-call volumes, preparing documents, and coordinating with providers.
• Daily data entry as I maintained and updated patient medical records. Correspondence preparation and administrative tasks
Middle Peninsula Northern Neck Community Services Board
Jun 2016 – Nov 2017
Saluda, Virginia
Office Assistant
• Work directly under and supported the Executive Director for Community Options and Case Worker Manager for ID/DD cases.
• Prepared and maintained spending requisitions, office/facility supply inventory/ordering, expense tracking spreadsheets, and daily use of fax machines, copiers, scanners, email, and multi-line phone systems. Responsible for interoffice courier mail and oversaw agency vehicle records and maintenance service records. Records retention
