Reneilwe Segopotse Mafiri

Virtual Assistant | Customer Support Specialist | Administrative Professional

Message

Intro

Johannesburg, South Africa

Studied administrative management, Management, Sales Techniques , Marketing at Tshwane University Of Technology

Consumer Services

Joined September 3, 2024

Skills

Languages

English

Native or Bilingual

About

I am a detail-oriented and proactive professional with over two years of experience in administrative support, customer service, and sales. Skilled in managing communication channels, enhancing office efficiency, and building strong customer relationships. I am passionate about providing exceptional service and leveraging my organizational and multitasking abilities to support teams and clients effectively. I thrive in dynamic environments where I can apply my adaptability, problem-solving skills, and technical proficiency in Microsoft Office Suite, Google Workspace, and CRM systems. I am particularly interested in remote roles that offer opportunities for growth and allow me to utilize my expertise in virtual assistance, customer support, and administration. With a commitment to continuous learning and development, I aim to contribute to a forward-thinking organization where I can make a meaningful impact and grow professionally

Experience

Mahlasedi Special School

Jun 2021 – Nov 2023

South African

Administrative Assistant

• Managed daily office operations, including scheduling meetings, handling correspondence, and maintaining filing systems. • Oversaw communication channels, ensuring prompt and professional responses to inquiries. • Assisted in scheduling appointments, preparing agendas, and documenting minutes for meetings. • Coordinated travel arrangements, meetings, and events for staff members, enhancing operational efficiency. • Implemented office procedures that improved workflow efficiency by 30% and reduced administrative errors

Education

Tshwane University Of Technology

Jan 2015 – Dec 2019

National Diploma In Management , administrative management, Management, Sales Techniques , Marketing