I'm a highly motivated and detail-oriented individual with a passion for delivering exceptional customer experiences. With strong communication and problem-solving skills, I excel in fast-paced environments where no two days are the same. My work interests lie in building long-lasting relationships, driving customer satisfaction, and contributing to business growth. I'm a team player with a positive attitude, always looking for opportunities to learn and grow.
*Strong Sides:*
- Excellent communication and interpersonal skills
- Proven problem-solving abilities
- Strong attention to detail and organizational skills
- Ability to work well under pressure and meet deadlines
- Passionate about delivering exceptional customer experiences
I'm excited to bring my skills and enthusiasm to a dynamic team and contribute to the company's success.
Experience
Pipedrive
Jan 2024 – Dec 2024
Cape Town, City of Cape Town, Western Cape, ZAF
Sales Development Representative (B2B CRM) Europe
Drove business growth through outbound sales, generating new leads and progressing them through the sales funnel.
Key achievements include:
- Prospecting and qualifying leads via cold calling, targeting expired trial users of Pipedrive CRM (Europe)
- Scheduling demonstrations and meetings with potential clients
- Collaborating with Account Executives for seamless handovers and successful deal closures
- Utilizing Pipedrive CRM, Slack, and CloudTalk to manage leads, communicate with team members, and make outbound calls.
- Pipedrive CRM
- Outbound Sales
- Lead Generation
- Cold Calling
- Prospecting
- Sales Funnel Management
- Team Collaboration
- Slack
- CloudTalk
