Hi! I’m Rezille "Ria" Niez, a reliable and people-oriented Virtual Assistant and Customer Support Specialist based in Bulacan, Philippines. I have over 6 years of experience working across fintech, e-commerce, and retail industries, where I’ve supported clients through phone, chat, and email—always with empathy, accuracy, and a calm-under-pressure attitude.
I’ve handled tasks ranging from high-level escalations and compliance reviews to calendar management, customer onboarding, CRM updates, and even light design work in Canva. I’m proficient in tools like Salesforce, Zendesk, Google Workspace, Microsoft Office, Slack, and Twilio, and I’m currently expanding my skills in social media management and web development to offer even more value as your long-term virtual support partner.
What I enjoy most is making things easier for busy business owners—whether that’s streamlining operations, improving customer communication, or making sure no task falls through the cracks. I’m organized, fast-learning, tech-savvy, and committed to delivering top-tier support with a positive, can-do mindset.
If you’re looking for someone who’s proactive, consistent, and truly invested in helping your business grow—I’d love to work with you!
