Rheena Joy Braza

If you're looking for a flexible, organized, enthusiastic and dependable person for a job, you got the right person! :)

Message

Intro

Quezon City, Philippines

Insurance Verification Specialist at Link Funeral Funding

Studied BIT - Food Technology at Universidad de Manila

Insurance

Joined September 20, 2022

Skills

Languages

English

Fluent

About

I am a verification specialist/call center with 5 years of experience.

Experience

Link Funeral Funding

Aug 2022 – Present

Houston, Texas

Insurance Verification Specialist

Verifying life insurances to provide an advance funding for funeral services.

Sun Life ASCP

Feb 2021 – Aug 2022

Taguig, Philippines

Client Care Representative/Customer Care

Providing coverage for medical & drugs Explaining claims Assisting on the application Administration Consultant Assisting with termination Adding dependant Upgrading Policies Assisting with Billing Address Change Credit Card and Payment information Change

TeleTech

Feb 2019 – Dec 2020

Manila, Philippines

Technical Support Representative

Troubleshoot phone service for elderly Fixing internet service Back-office Troubleshooting Setting technician appointment

Alorica Philippines

Apr 2018 – Feb 2019

Manila, Philippines

Customer Service Representative

Assisting on updating cable boxes Upgrading Plans Basic Troubleshooting for both Phone & Interne

Alorica

Apr 2018 – Feb 2019

Manila, Philippines

Customer Service Representative

Assisting on updating cable boxes Upgrading Plans Basic Troubleshooting for both Phone & Internet

Education

Universidad de Manila

Jun 2014 – Apr 2018

Bachelor's Degree, BIT - Food Technology