Ria Angelica Laureano

Good day! My name is Ria Angelica Laureano, and I'm available to serve as your next Philippine virtual assistant.

Message

Intro

Bulacan, Philippines

Studied Hotel and restaurant management at Our Lady of Fatima University

Joined February 15, 2023

Skills

Languages

English

Fluent

Tagalog

Fluent

About

Good day! My name is Ria Angelica Laureano, and I'm available to serve as your next Philippine virtual assistant. Having a strong sense of motivation, I adore working in organizations. I have a bachelor's degree in hospitality management and an experience in customer service, having worked for more than a year as a customer service agent for international accounts in BPO companies in the Philippines, including travel, telco, and roadside assistance accounts. I also spent seven years as a food and beverage attendant, and I previously worked as an online tutor and affiliate marketer on the side.

Experience

TTEC Novaliches

Aug 2022 – Dec 2022

Novaliches, Philippines

Customer Service Representative II

Customer Service Representative for Telco account in Us. Answer calls about billing, plan upgrade, device upgrade, add a line and other wireless postpaid issue includes basic trouble shooting

Education

Our Lady of Fatima University

Jun 2010 – Nov 2013

Bachelors Degree, Hotel and restaurant management