Ritche Jao, General Virtual Assistant

About

Virtual Assistant with over 7 years of experience working in the Distribution, Manufacturing, Sales, and Commercial Real Estate Industry.

Experience

LINK Business

Oct 2018 – Apr 2020

401 Great South Road Ellerslie, Auckland, 1051

Executive Assistant

▪ Manage Outlook inboxes and respond to emails ▪ Lead Generation/Client Prospecting (LinkedIn) ▪ Qualifying prospect ▪ Appointment setting ▪ Data Entry ▪ Research tasks and report writing, ▪ Preparing Report ▪ Email Marketing ▪ Daily and ad hoc administrative tasks ▪ Manage Social Media ▪ Manage MailChimp Campaign ▪ Creating Layout and content using Canva ▪ Converting PDF files to a different format ▪ Basic Editing of Documents using Adobe Photoshop and Illustrator

Helloyelo

Oct 2019 – Dec 2019

Biggera Waters QLD 4216, Australia

LinkedIn Lead Generation

• Find potential clients on LinkedIn • Identify targets based on the specific demographics • Sending invites or connects per day • Engage and qualify leads by sending request connection and follow-up messages • Find potential clients Set up appointments

Nuclear Tattoo Medical Supply, INC

May 2013 – Apr 2018

Santa Fe Springs, California

Project Manager

▪ Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages. ▪ Communicating consistently via email, WeChat and Skype, ensuring reliable ongoing contact throughout the day. ▪ Email management/ handling ▪ Processed order over the phone. ▪ Send out requested information to customers ▪ Make business purchases and deal with vendors ▪ Share industry-related advice and guidance ▪ Prepare invoice and price quotation ▪ Consistently monitor agent regarding any adjustments required by management ▪ Create promotional campaigns and events ▪ Find and engage potential customers ▪ Leading, guiding, and/or coordinating with the agent. ▪ Research prospect and convert into customer ▪ Research for new products to sell ▪ Build teams and recruit other virtual assistants ▪ Handle scheduling and delegate daily tasks ▪ Performs general secretarial/managerial and clerical functions ▪ Lead generation ▪ Manage social media account, Instagram and Facebook ▪ Create label and product description

LeadZSales

Jan 2013 – May 2013

Williamsburg, Virginia

Sales Executive

▪ Make outbound and cold call leads ▪ Set an appointment ▪ Enter all notes and special instructions regarding an appointment into our system ▪ Following up and arranging appointments using calendar invite

LBC Health Group

Jul 2011 – Jan 2013

Seaside California

Customer Service Representative

▪ Assist customer returns and educate return policy ▪ Provide tracking number and delivery confirmation ▪ Gave order status details. ▪ Answer request and provide product information ▪ Canceled order and future shipments. ▪ Explained billing and refund requests. ▪ Phoned customer requesting program information

Education

University Of Mindanao

Jun 2003 – Oct 2007

Bachelor of Science in Commerce major in Marketing, Marketing