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robert masungi

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Intro
Johannesburg, South Africa
Customer support at checkers
Studied IT & system development at Brilliant Academy
Joined May 24, 2025

Skills

Languages

English
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Fluent
About
Friendly, dependable, and tech-comfortable Customer Service Specialist with over four years of experience delivering exceptional customer support via voice, email, and chat. I’m fluent in English, comfortable with digital systems, and known for staying calm under pressure. From helping customers track orders to resolving issues efficiently, I enjoy making people’s lives easier. My experience spans tools like HubSpot, Salesforce, Zoom, and Google Workspace. I take pride in maintaining accurate records, clear communication, and professionalism in every interaction. I'm excited about the opportunity to bring my skills to Tyme Global's dynamic and inclusive remote team.
Experience
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checkers
Apr 2025 – Present
Remote
Customer support
Education
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Brilliant Academy
Jan 2020 – Dec 2021
IT & system development