Connecting to people is my passion and that granted me a successful career in sales and team management. I am an experienced professional and matured human being, aware of my natural abilities and eternal nurturer of my learning and evolution. Always looking for great opportunities to dream and accomplish together.
Experience
EF Education First
Jan 2015 – Jan 2019
Rio de Janeiro
Regional Manager
Manage operations for offices in the state of Rio de Janeiro, Espirito Santo and Ceara, leading team to goal achievement and excellence on customer service. Develop partnerships with local businesses and plan marketing activities. CRM management, Budget control, B2B relationship and Marketing activities were some of my main responsibilities.
EF Education First
Nov 2012 – Jan 2014
São Paulo
Country Product Manager
As a Country Product Manager I had to supervise and control all actions to promote, implement and solidify an educational exchange program designed for adults and young professionals (25 years old and up). Sales Growth, Report Analysis, Budget control, marketing material development, sales strategy and, of course, team management were some of my main activities.
Ungerboeck Systems International
Jun 2010 – Oct 2012
O’Fallon, Missouri
Customer Care Brazil
Provide customer support to key users and connecting their needs to the development team.