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Robyn Ferguson

Dubai, United Arab Emirates
Communications Specialist at Holiday Swap
Studied Viral Marketing at Coursea
Studied Dermatology and Beauty Therapy at West of Scotland College
Studied at Douglas Academy
Joined September 11, 2022



Native or Bilingual
An energetic and ambitious individual with an excellent work ethic who has gained significant experience and a wide range of transferable skills working across a diverse portfolio of job roles. A highly organised team player who leads by example, has a proven track record of delivering high-quality administration and project work in demanding roles. Takes a practical approach towards continuous improvement both personally and professionally. I am seeking a new challenge to develop my existing talents and broaden the scope of my career within the corporate arena with a dynamic business leader. - Experience of working in the modeling and PR arena - Content creator and blog writer for different brands - Represented my country Nationally and Internationally in Beauty Pageants for 4 years - Business Promotions for Emirates airline representing the company in high profile international events held worldwide
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Holiday Swap
Aug 2021 – Present
Communications Specialist
- Communicating with different travel companies all over the world to organise collaborations - Assisting clients with booking different experiences in their desired locations - Assisting with flight and hotel bookings using point programs that clients have - planning and scheduling full holidays for clients
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Aug 2020 – Aug 2021
United Arab Emirates
Personal Assistant
Personal Assistant, Dubai - Attending client meetings and documenting appropriate keynotes. - Sourcing different suppliers and manufacturers while comparing quality and cost. - Highly proficient in working with budgets and costs. - Exceptional relationship-building skills which enable me to negotiate and deliver on requirements. - Work to tight deadlines which require high organisation, planning and time management.
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Sep 2015 – Jun 2020
United Arab Emirates
Cabin Crew
- Maintaining excellent time management and organisational skills to ensure the galley was orderly and pre-flight checks were completed ahead of departure - Ability to adapt communication style to deal with language barriers and help create a comfortable environment for customers from all over the world - Dealing with difficult passengers & situations politely but firmly - Representing the Emirates brand image in a positive manner at all times in both appearance and behaviour
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Travel 2
Feb 2015 – Sep 2015
Sales Support
- Help agents find perfect holiday destinations for their clients and the best deals. - Assist agents in finding the best flight deals and packages for their customers needs - Provide report on sales and customer information - Assist with director’s diary management e.g. events and meetings - Filter enquires to ensure that sales manager’s time is spent effectively - Required to liaise with staff at all levels
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Thomson Airways
Mar 2014 – Sep 2014
Cabin Crew
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Nov 2013 – Feb 2014
Customer Service Advisor
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Mar 2020 – Aug 2020
Viral Marketing
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West of Scotland College
Jun 2011 – Jun 2013
Diploma , Dermatology and Beauty Therapy
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Douglas Academy
Jan 2006 – Jan 2010
High School