Robyn Ferguson

About

An energetic and ambitious individual with an excellent work ethic who has gained significant experience and a wide range of transferable skills working across a diverse portfolio of job roles. A highly organised team player who leads by example, has a proven track record of delivering high-quality administration and project work in demanding roles. Takes a practical approach towards continuous improvement both personally and professionally. I am seeking a new challenge to develop my existing talents and broaden the scope of my career within the corporate arena with a dynamic business leader. - Experience of working in the modeling and PR arena - Content creator and blog writer for different brands - Represented my country Nationally and Internationally in Beauty Pageants for 4 years - Business Promotions for Emirates airline representing the company in high profile international events held worldwide

Experience

Holiday Swap

Aug 2021 – Present

Remote

Communications Specialist

- Communicating with different travel companies all over the world to organise collaborations - Assisting clients with booking different experiences in their desired locations - Assisting with flight and hotel bookings using point programs that clients have - planning and scheduling full holidays for clients

KINKI Swim

Aug 2020 – Aug 2021

United Arab Emirates

Personal Assistant

Personal Assistant, Dubai - Attending client meetings and documenting appropriate keynotes. - Sourcing different suppliers and manufacturers while comparing quality and cost. - Highly proficient in working with budgets and costs. - Exceptional relationship-building skills which enable me to negotiate and deliver on requirements. - Work to tight deadlines which require high organisation, planning and time management.

Emirates

Sep 2015 – Jun 2020

United Arab Emirates

Cabin Crew

- Maintaining excellent time management and organisational skills to ensure the galley was orderly and pre-flight checks were completed ahead of departure - Ability to adapt communication style to deal with language barriers and help create a comfortable environment for customers from all over the world - Dealing with difficult passengers & situations politely but firmly - Representing the Emirates brand image in a positive manner at all times in both appearance and behaviour

Travel 2

Feb 2015 – Sep 2015

Glasgow

Sales Support

- Help agents find perfect holiday destinations for their clients and the best deals. - Assist agents in finding the best flight deals and packages for their customers needs - Provide report on sales and customer information - Assist with director’s diary management e.g. events and meetings - Filter enquires to ensure that sales manager’s time is spent effectively - Required to liaise with staff at all levels

Thomson Airways

Mar 2014 – Sep 2014

Cabin Crew

Nov 2013 – Feb 2014

Glasgow

Customer Service Advisor

Education

Coursea

Mar 2020 – Aug 2020

Viral Marketing

West of Scotland College

Jun 2011 – Jun 2013

Diploma , Dermatology and Beauty Therapy

Douglas Academy

Jan 2006 – Jan 2010

High School

Skills

Languages