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Rochelle Ferido

Team Leader

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Intro
San Jose del Monte, Philippines
Studied Nursing at Pamantasan ng Lungsod ng Pasig
Joined April 2, 2025

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English
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Tagalog
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Native or Bilingual
About
I am excited to apply for the Data Entry Specialist position within your esteemed company. With a strong background in data management, customer support, and administrative operations, I am confident in my ability to contribute effectively to your team. I have always been passionate about organization, accuracy, and efficiency—traits that have defined my professional journey. Throughout my career, I have demonstrated an ability to maintain high standards of precision in data entry and management. My experience as a Project Coordinator at IDCSI involved monitoring and ensuring the quality of data records, updating freight instructions, and coordinating with international clients to prevent discrepancies. Additionally, my expertise in Salesforce Atrium, MS Office, and Power BI has equipped me with the necessary technical skills to handle complex databases with efficiency. Beyond data management, my roles as a Team Leader and Senior Case Manager at TDCX Phils have strengthened my leadership, organizational, and problem-solving skills. Managing teams, handling escalations, and resolving data inconsistencies required me to be meticulous, proactive, and solutions-driven. These experiences have enhanced my ability to work under pressure, prioritize tasks effectively, and maintain strong attention to detail. One of my greatest strengths is my adaptability. Whether working independently or as part of a team, I take pride in my ability to quickly learn new systems, adjust to dynamic work environments, and collaborate with colleagues to improve operational efficiency. My background in remote customer service and virtual assistance has also reinforced my ability to multitask and communicate effectively across different platforms. I am eager to bring my skills in data accuracy, organization, and administrative efficiency to your company. I welcome the opportunity to discuss how my experience can benefit your team. Thank you for your time and consideration. Best regards, Rochelle I. Ferido Metro Manila, Philippines +639 279917283 chiello192064@gmail.com
Experience
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Pricewater Coopers
Nov 2024 – Apr 2025
Manila, Philippines
Team Leader/Supervisor
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TDCX
Jun 2018 – Oct 2024
Manila, Philippines
Team Leader/Supervisor
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JP Morgan Chase
Jul 2017 – Nov 2018
Manila, Philippines
Customer Service Representative (Mortagage Specialist)
Education
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Pamantasan ng Lungsod ng Pasig
Jun 2005 – Mar 2009
Bachelor of Science in Nursing, Nursing