Rochelle Ferido

Team Leader

Message

Intro

San Jose del Monte, Philippines

Studied Nursing at Pamantasan ng Lungsod ng Pasig

Joined April 2, 2025

Skills

Languages

English

Advanced

Tagalog

Native or Bilingual

About

I am excited to apply for the Data Entry Specialist position within your esteemed company. With a strong background in data management, customer support, and administrative operations, I am confident in my ability to contribute effectively to your team. I have always been passionate about organization, accuracy, and efficiency—traits that have defined my professional journey. Throughout my career, I have demonstrated an ability to maintain high standards of precision in data entry and management. My experience as a Project Coordinator at IDCSI involved monitoring and ensuring the quality of data records, updating freight instructions, and coordinating with international clients to prevent discrepancies. Additionally, my expertise in Salesforce Atrium, MS Office, and Power BI has equipped me with the necessary technical skills to handle complex databases with efficiency. Beyond data management, my roles as a Team Leader and Senior Case Manager at TDCX Phils have strengthened my leadership, organizational, and problem-solving skills. Managing teams, handling escalations, and resolving data inconsistencies required me to be meticulous, proactive, and solutions-driven. These experiences have enhanced my ability to work under pressure, prioritize tasks effectively, and maintain strong attention to detail. One of my greatest strengths is my adaptability. Whether working independently or as part of a team, I take pride in my ability to quickly learn new systems, adjust to dynamic work environments, and collaborate with colleagues to improve operational efficiency. My background in remote customer service and virtual assistance has also reinforced my ability to multitask and communicate effectively across different platforms. I am eager to bring my skills in data accuracy, organization, and administrative efficiency to your company. I welcome the opportunity to discuss how my experience can benefit your team. Thank you for your time and consideration. Best regards, Rochelle I. Ferido Metro Manila, Philippines +639 279917283

chiello192064@gmail.com

Experience

Pricewater Coopers

Nov 2024 – Apr 2025

Manila, Philippines

Team Leader/Supervisor

TDCX

Jun 2018 – Oct 2024

Manila, Philippines

Team Leader/Supervisor

JP Morgan Chase

Jul 2017 – Nov 2018

Manila, Philippines

Customer Service Representative (Mortagage Specialist)

Education

Pamantasan ng Lungsod ng Pasig

Jun 2005 – Mar 2009

Bachelor of Science in Nursing, Nursing