User's Cover Picture
User's avatar

Rodolfo Jr. Carsano

Customer Service Representative

Message
Intro
Davao City, Philippines
Studied at University of Southeastern Philippines
Joined April 6, 2025

Skills

Languages

English
-
Fluent
About
I'm a customer service professional with almost two years of experience in both technical support and customer support to diverse clients in UK, US, CA, and AUS, particularly within the travel industry. I have a strong passion for helping people and making sure each interaction leaves a positive impression. Whether it's resolving technical issues or assisting customers with travel-related concerns, I approach every task with patience, empathy, and efficiency. I’m interested in remote opportunities where I can continue to grow, learn, and deliver exceptional service. I'm highly adaptable, a quick learner, and comfortable using various CRM tools and communication platforms. My strong communication skills, problem-solving mindset, and attention to detail allow me to handle complex situations while maintaining a friendly and professional tone. I’m excited to join a team that values great customer experiences and supports continuous growth.
Experience
User avatar
TELEPERFOMANCE
Jul 2023 – Jan 2025
Davao City
Customer Service Representative
Education
User avatar
University of Southeastern Philippines
Sep 2019 – Jun 2023
Bachelor of Science in Mining Engineering