Romel Beringa

Cold Caller, Appointment Setter, Customer Service Representative, Data Entry, Virtual Assistant, Video editor, Social Media Manager

Message

Intro

Cebu City, Philippines

Cold Caller/Appointment Setter at Pro JEM Solutions and Phone Beasts

Studied Bachelor of Elementary Education at Biliran Province State University

Joined September 24, 2022

Skills

Languages

English

Fluent

About

As a Cold Caller/Appointment Setter I am an experienced appointment setter and cold caller. I have a proven track record of success in setting appointments and generating leads. I am skilled at building rapport with potential customers and have a deep understanding of the sales process. I am motivated by results and thrive in a fast-paced environment. I am also a quick learner and have a positive attitude. As a customer service associate I am a customer service associate and I have experience in providing excellent customer service. I have worked in customer service for more than a year and I have gained a lot of experience in dealing with different types of customers. I know how to handle difficult customers and how to provide them with the best possible service. I am also a very patient person, and I have a lot of patience when it comes to dealing with customers. I am also very efficient in my work and I always make sure that I get the job done as quickly as possible.

Experience

Pro JEM Solutions and Phone Beasts

Jul 2022 – Present

Philippines

Cold Caller/Appointment Setter

-Call potential customers and introduce them to the company. -Schedule appointments for potential customers to meet with a sales representative. -Keep track of customer interactions in a database. -Follow up with potential customers who have not yet scheduled an appointment.

ResultsCX

Mar 2021 – Jul 2022

Mactan Newtown Lapu-Lapu City, Cebu

Customer Service Associate

In my role as a Customer Service Associate, I provide customer service support for a healthcare company. I answer incoming calls and help customers with their inquiries. I also make follow-up calls whenever necessary and handle customer complaints. I may also provide support to other departments within the company, such as billing or claims.

Education

Biliran Province State University

Jun 2014 – Apr 2019

Education, Bachelor of Elementary Education