Rosario Torronteras Gómez

International trade and customer service

Message

Intro

Udine, Italy

Studied at CEUPE

Studied Tourism at University of Cordoba

Joined May 15, 2021

Skills

Languages

Spanish

Native or Bilingual

English

Fluent

Italian

Fluent

About

Highly motivated and passionate professional from Spain with 3+ years of experience in customer service, sales, operation support, content analyst. Currently studying a Diploma in Logistic and International Trade and Italian Language. I have several experiences abroad, I worked in Mexico which meant a made me being able to successfully manage situations outside my comfort zone, I relocated to Dublin (Ireland) to improve my business English and gain international exposure and currently living in Italy means a new challenge and a new language. Thank you for reading my resume. Please contact me if you require further details

Experience

Accenture

Jan 2019 – Dec 2020

Dublin

Content Review Analyst

- Reviewing and testing content Android App regarding its compliance with legal and regulatory requirements. - Verify the compliance of apps with the guidelines. - Master policy knowledge to ensure high-quality app reviews - Report bugs and errors - Maintain optimum utilization during a working shift - Being able to keep their knowledge of current affairs up to date - Work with cross-functional teams to ensure quality

Honey Truffle

Mar 2019 – Nov 2020

Dublin

Barista

Hotel Fiesta Inn

Sep 2016 – Dec 2016

Mexico

Reservations Sales Agent

-To provide a professional reservation service to group enquiries. - To ensure good communication with the departments with guest. - To manage request and feedback, whether positive or negative

Education

CEUPE

Jan 2021 – May 2021

Diploma in Logistic and International Trade

University of Cordoba

Sep 2013 – Dec 2017

Tourism, Tourism