Highly motivated and passionate professional from Spain with 3+ years of experience in customer service, sales, operation support, content analyst.
Currently studying a Diploma in Logistic and International Trade and Italian Language.
I have several experiences abroad, I worked in Mexico which meant a made me being able to successfully manage situations outside my comfort zone, I relocated to Dublin (Ireland) to improve my business English and gain international exposure and currently living in Italy means a new challenge and a new language.
Thank you for reading my resume.
Please contact me if you require further details
Experience
Accenture
Jan 2019 – Dec 2020
Dublin
Content Review Analyst
- Reviewing and testing content Android App regarding its compliance with legal
and regulatory requirements.
- Verify the compliance of apps with the guidelines.
- Master policy knowledge to ensure high-quality app reviews
- Report bugs and errors
- Maintain optimum utilization during a working shift
- Being able to keep their knowledge of current affairs up to date
- Work with cross-functional teams to ensure quality
Honey Truffle
Mar 2019 – Nov 2020
Dublin
Barista
Hotel Fiesta Inn
Sep 2016 – Dec 2016
Mexico
Reservations Sales Agent
-To provide a professional reservation service to group enquiries.
- To ensure good communication with the departments with guest.
- To manage request and feedback, whether positive or negative