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Rosario Torronteras Gómez

International trade and customer service

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Intro
Udine, Italy
Studied at CEUPE
Studied Tourism at University of Cordoba
Joined May 15, 2021

Skills

Languages

Spanish
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Native or Bilingual
English
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Fluent
Italian
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Fluent
About
Highly motivated and passionate professional from Spain with 3+ years of experience in customer service, sales, operation support, content analyst. Currently studying a Diploma in Logistic and International Trade and Italian Language. I have several experiences abroad, I worked in Mexico which meant a made me being able to successfully manage situations outside my comfort zone, I relocated to Dublin (Ireland) to improve my business English and gain international exposure and currently living in Italy means a new challenge and a new language. Thank you for reading my resume. Please contact me if you require further details
Experience
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Accenture
Jan 2019 – Dec 2020
Dublin
Content Review Analyst
- Reviewing and testing content Android App regarding its compliance with legal and regulatory requirements. - Verify the compliance of apps with the guidelines. - Master policy knowledge to ensure high-quality app reviews - Report bugs and errors - Maintain optimum utilization during a working shift - Being able to keep their knowledge of current affairs up to date - Work with cross-functional teams to ensure quality
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Honey Truffle
Mar 2019 – Nov 2020
Dublin
Barista
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Hotel Fiesta Inn
Sep 2016 – Dec 2016
Mexico
Reservations Sales Agent
-To provide a professional reservation service to group enquiries. - To ensure good communication with the departments with guest. - To manage request and feedback, whether positive or negative
Education
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CEUPE
Jan 2021 – May 2021
Diploma in Logistic and International Trade
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University of Cordoba
Sep 2013 – Dec 2017
Tourism, Tourism