I do love cooking, biking, sleeping and my hobby is to collect Gundam (Gunpla), as a former Administrative Manager I have a keen interest in organization and streamlining processes. I enjoy finding ways to increase efficiency within a team and implementing systems that improve productivity. Additionally, I have a passion for helping others, which aligns with the supportive role of an Administrative Assistant. My strongest attributes include my attention to detail, excellent communication skills, and ability to multitask effectively. I am adept at managing time and prioritizing tasks, which allows me to handle various responsibilities efficiently. My background in sales has also equipped me with strong problem-solving skills, enabling me to quickly adapt to changing situations and find solutions.
Experience
AirconEx Philippines Inc.
Jan 2024 – Feb 2025
Pasig City
Retail Sales Manager
1. Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the
store.
2. Managed day-to-day staffing and handled scheduling for all store employees.
3. Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
4. Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
5. Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
6. Conducted comprehensive evaluations of employee performance, offering constructive feedback to foster development.
7. Developed and implemented strategic marketing initiatives to enhance customer footfall and conversion rates.
8. Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
9. Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
10. Developed sales incentives that motivate team members to reach their full potential, resulting in higher overall performance for the store.
11. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
12. Engaged all customers warmly while posing insightful questions to identify their requirements.
13. Trained new sales associates in company policies, selling techniques, and customer service best practices to maximize their potential.
