Roxanne Camille Lanwang

Customer support and Sales representative\ Lead Generation Specialist

Message

Intro

Tanauan, Philippines

Outbound Sales Representative at CRM Online

Consumer Services

Joined April 24, 2023

Skills

Languages

English

Fluent

About

I have 1 year experience as a cold caller for an HR software company in US and 5 years in the BPO industry on a known Telco company in US and NZ. Speaking on the phone and closing sales is my passion. I also have 1 year experience as a Lead Associate. I treat every project, big or small, as my own. I am innovative and exert 100% effort every step of the way. Clients are pleased with my ability to respond quickly and give timely updates to ensure they're aware of the projects' progress. I am committed, passionate, and most importantly, I deliver GREAT RESULTS. I would like to bring my capabilities to contribute to your business growth.

Experience

CRM Online

May 2023 – Present

Australia

Outbound Sales Representative

Outbound Sales Representative Conducts discovery calls to qualify prospects Calling , emailing and connecting potential client to introduce the company update CRM, schedule appointments, leads nurturing CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack Client Success Manager Assist clients with issues they are having with the software through email or chat CRM used: Freshdesk Marketing Associate Assist team in creating social media ds such as FB, Youtube, IG and more. Also creates newsletter for any update and fixes. CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo

Teletech

Apr 2019 – Apr 2022

Lipa Batangas, Philippines

Customer Support Representative

As a customer service representative, we take inbound calls or in-app messaging about customers' bills, charge disputes, or account changes. Sell our best ongoing deals with mobile, broadband, and landline. Track orders that customers make online through the app or website.