Rozzenn Rex Acedillo

Administrative Assistant

Message

Intro

Makati City, Philippines

Joined June 24, 2025

Skills

Languages

English

Fluent

About

I’m a detail-oriented and highly adaptable professional with over 7 years of experience in customer service, team leadership, and virtual assistance. I began my career in the BPO industry handling sales, billing, technical, and retention concerns, and was promoted to Team Lead, where I successfully managed a team of 25 representatives. I later transitioned into a Virtual Assistant role, where I’ve provided administrative support, managed calendars and emails, handled customer communication, and worked with CRMs and social media platforms. I’m passionate about helping businesses run efficiently and providing reliable behind-the-scenes support.

Experience

Peer Landscaping

Jul 2020 – May 2025

Fort Myers, Florida

Administrative Assistant

Teletech

Jun 2019 – Jun 2020

Bacolod City, Negros Occidental

Operations Supervisor

Teletech

Jul 2018 – Jun 2019

Dumaguete City, Negros Oriental, Philippines

Customer Service Representative