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Rudra Choudhury

I am an automobile engineer having 15 yrs of experience in customer support, customer satisfaction, process orientation

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Intro
Kolkata, India
Service Process Auditor at freelancer
Studied Automobile Engineering at Malda Polytechnic
Joined May 18, 2022

Skills

Languages

English
-
Fluent
Hindi
-
Fluent
Bengali
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Native or Bilingual
About
I am an automobile engineer from India. I am very passionate towards my job. I am fully committed to the assigned projects
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Experience
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freelancer
Jul 2021 – Present
Kolkata
Service Process Auditor
Responsible to do service process audit and improvement which will help to get better CSI score of the dealerships
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Piaggio Vehicles Pvt Ltd
Sep 2018 – Dec 2020
Kolkata
Deputy Manager
Responsible for customer support, CSI improvement, service revenue generation
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Royal Enfield
Apr 2018 – Aug 2018
Kolkata
Deputy Manager
Responsible for aftersales activities
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Suzuki Motorcycle India
Oct 2015 – Mar 2018
Kolkata
Assistant Manager
Responsible for aftersales activities
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Piaggio Vehicles Pvt Ltd
Feb 2011 – Sep 2015
Kolkata
Assistant Manager
Responsible for service division
Education
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Malda Polytechnic
Aug 2004 – Jun 2008
Diploma in Automobile Engineering , Automobile Engineering
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