I am a dedicated professional with extensive experience as a Senior Customer Service Representative and Virtual Assistant, passionate about delivering exceptional support and fostering strong client relationships. I thrive in dynamic roles where I can streamline workflows, manage schedules, and solve problems efficiently.
With expertise in tools like Microsoft Office, Google Workspace, and CRM platforms, I bring strong organizational skills, exceptional communication, and a customer-centric mindset. My adaptability, tech-savviness, and commitment to continuous learning enable me to excel in remote and diverse team settings.
I am driven by a passion for enhancing customer experiences, optimizing administrative processes, and contributing to organizational success through proactive and resourceful solutions.
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Experience
Leinad Studios
Mar 2023 – Nov 2024
Lagos, Nigeria
Customer Service Representative and Virtual Assistant
FITC
Dec 2021 – Feb 2022
Lagos, Nigeria
Customer Service Representative and Virtual Assistant