I am a project manager with extensive experience leading projects from initiation to implementation, particularly in analytics dashboards and eLMIS tools. I have strong problem-solving, critical thinking, and communication skills, and I am deeply interested in data science and big data processing. My work focuses on leveraging data-driven approaches to enhance project outcomes, creating intuitive analytics dashboards, and optimizing logistics through eLMIS tools. With a keen eye for detail and adaptability, I effectively navigate changing project requirements, inspire teams, and drive successful project completion.
Experience
JSI
Apr 2020 – Present
Addis Ababa
Project Manager, Data Analytics and Visualization
As a project manager, I lead a data analytics and visualization team responsible for developing dashboards integrated with various healthcare software. My major responsibilities include preparing work plans and assigning budgets, handling communications between stakeholders and clients, overseeing the development process through implementation, managing my team, ensuring project timelines and deliverables are met, mitigating risks, ensuring quality control, and providing regular progress updates to all parties involved.
JSI
Apr 2016 – Mar 2020
Addis Ababa
Product Manager
As a Product Manager, my role encompassed overseeing the entire product development lifecycle to ensure timely release by the specified deadline. I was responsible for responding to feedback from various stakeholders, utilizing an agile approach to development to adapt and iterate based on input and evolving requirements. My duties included analyzing requirements thoroughly and prioritizing activities using the MoSCoW principle (Must have, Should have, Could have, and Won't have). This approach helped in organizing and focusing the development process to address the most critical needs first while managing stakeholder expectations effectively. Additionally, was responsible for defining the product vision and strategy, creating and maintaining the product roadmap, and ensuring alignment with business goals. I managed cross-functional teams, including developers, designers, and analysts, to drive product development and ensure that deliverables met quality standards.
JSI
Nov 2011 – Feb 2016
Addis Ababa
Support Team Lead
As a Support Team Lead, I was responsible for addressing any issues raised by users to ensure seamless operations. I led a team of developers, testers, and support analysts to resolve issues based on their priority—such as blocker, critical, and less critical. My role involved maintaining effective communication with customers to manage their expectations and provide timely updates. I also ensured the efficient allocation of resources and facilitated coordination between team members to address and resolve issues effectively. Additionally, I conducted regular reviews of support processes to identify areas for improvement, implemented best practices, and provided training and guidance to the support team to enhance their problem-solving skills and performance.