Ryan Miller

About

As a passionate Computer Science professional with a strong foundation in programming, I specialize in both C++ and Java, bringing solid problem-solving abilities to every project I tackle. My critical analysis skills allow me to approach challenges methodically and provide thoughtful, efficient solutions. Beyond my technical expertise, I also have experience in customer service, where I’ve honed my ability to communicate effectively, manage inquiries, and maintain positive client relationships. I’m highly adaptable and thrive in fast-paced environments, whether it’s solving complex coding problems or ensuring timely and reliable delivery of services. I am always eager to apply my diverse skill set to new challenges and look forward to contributing to a dynamic team that values innovation and a customer-centric approach.

Experience

Amazon warehouse

Jan 2021 – Apr 2021

Distribution Center Associate

- Routed materials correctly with accurate shipping orders and bills of lading - Prepared materials for shipping, including packing, sealing, and labeling boxes - Made shipping arrangements with carrier representatives to direct packages and handling - Completed accurate work by following order specifications. - Upheld performance goals by keeping picking locations replenished and stocking bins - Prepared items for storage, sales and shipment with proper staging and tagging - Obtained refunds from vendors for damaged or defective items

Dominoss pizza

Jun 2020 – Jan 2021

Customer Service Representative / Delivery Expert

- Investigated and resolved customer concerns related to order inquiries and delivery tracking - Maximized satisfaction by anticipating needs and consistently offering expert support - Recaptured customer loyalty with expertise in de-escalating conflicts and building personalized solutions - Enhanced customer satisfaction with fast, knowledgeable service. - Handled customer inquiries, payments and service requests - Met personal, team and company goals in customer service environment

SSAM INVESTMENTS

Apr 2018 – Aug 2020

General Advertisement Manager

- Collaborated with team to outline and model key financial objectives - Studied financial reports to find ways to reduce costs - Supported financial decision making with consistent and thorough data analysis - Researched competitors to gain insights in minimizing risks and enhancing margins.

Education

California State University of Bakersfield

Computer Engineering

Skills

Languages