I’m a professional Business Development Associate who has been working in the industry for over 4 years.including sales, tech support, and customer care. Familiar with major customer service software, and conflict resolution, and possess a positive attitude.
Experience
Walmart Supercenter
Jul 2021 – Feb 2023
Texas , USA
Customer Support Associate
Assisted customers with account inquiries, order status updates and returns in a fast-paced environment.
Provided excellent customer service by following the company’s core values of Integrity, Service, Reliability and Excellence.
Maintained knowledge of all products sold on Walmart to ensure accurate responses escalations from customers as well as colleagues..
At&t
Feb 2019 – May 2021
Lahore , Pakistan
Retail Sales Associate
Trained many new employees on entering customer's data, and organizing
customer's interaction logs.
Made 300+ calls daily, with duties including signing up new customers,retrieving customer data, presenting relevant product information, and canceling services