Proactive professional with 5+ years of experience and proven knowledge of customer communications, customer needs assessment, data entry, customer retention, scheduling, and email/call handling. I am aiming to leverage my skill to fill my role at your company successfully.
Experience
Thakur International & Investment Pvt. Ltd.
Mar 2017 – Jan 2020
Kathmandu
Senior Sales Engineer / Solution Consultant
-- Prepared and delivered technical presentations, explaining products and services to customers and prospective customers.
-- Conferred with customers and engineers to access both, human as well as business needs and determine system requirements.
-- Recommend improved solutions and economic plans to customers, showing how changes will lower costs and increase the efficiency of the installed system.
-- Meet regular sales targets and coordinate sales projects.
-- Develop long-term relationships with the clients, by managing and interpreting their requirements, and persuading clients that a product or a service best satisfies their needs in terms of quality, price, and delivery.
-- Responsible to make sales and then creating an account, and deliver it to them via email.
-- Responsible to handle the client retention process.
-- Mentor New Recruits
Channakya Softwares
Sep 2015 – Jan 2017
Kathmandu
Junior Support Engineer
Worked as a support engineer. When the problem of the client arises, solved it with the help of TeamViewer, phone, or field visit with the knowledge of SQL (Back end) and Channakya Base (front end).
Education
Khwopa Engineering College
Dec 2008 – Apr 2013
Electronics and Communication Engineering, Electronics and Communication