Sajid Syed H, Scrum Master / Project Manager

About

● Highly motivated ICP-ATF, A-CSM and SAFe Certified Scrum Master with 10+ years’ experience. A self-starter with a passion to motivate and inspire people by way of example as a servant leader. ● Experienced in agile methodologies and Scrum / Kanban / XP frameworks for software development to apply agile delivery practices and principles throughout software development lifecycle (SDLC). ● Improved team velocities by 30%, by facilitating improvements, during scrum processes and agile ceremonies - daily stand-ups, sprint reviews, planning, backlog refinement, and retrospectives. ● Led, managed and delivered over 18 small & large scale complex projects with budgets from $50,000 to over $6 million on-time and on-budget for IT and non-IT with highest value at ~ CAD 15 million ● Actively worked with business owners and stakeholders in product development process, while facilitating iterative release of product features using Scrum, Kanban and XP Frameworks. ● Led and contributed to development of test processes (for TDD, ATDD, BDD), developed ETL Jobs and automated testing requirements, while monitoring tests, annotating and delivering test results. ● Completed training on TD Agile Ceremonies and Practices for Scaling (Agile) through TD LMS. ● Completed training and developed understanding of Anti – Money Laundering (AML) / Anti – Terrorist Financing (ATF) and Sanctions governance policies and process to assist with CDD / EDD / KYC business controls in line with risk and compliance requirements, within TD workspace.

Experience

Consumer Energy

Jun 2024 – Present

Jackson, MI

Project Manager / Scrum Master

● Work with SAP BASIS and CEs DBA team to manage the teams project and operational task functioning as both scrum master and a product owner. ● Worked with functional teams and business partners to successfully migrate SAP Applications (ECC, CRM, PO, Portal) from Oracle DB to HANA DB. ● Helped project save on project expenses by optimizing team to be cross functional and eliminate work replication. ● Provided steering committee with project updates and engaged with them to address project blockers. ● Provided project updates to through stakeholder reviews to ensure visibility to all stakeholders for better cooperation. ● Managed project estimates, budgets, by providing realistic estimates for human and VM resources and managing the same thru resource allocation using Clarity PPM (legacy and cloud). ● Organized team retrospective sessions to review team communications and processes and improve on them. ● Created business cases for large and medium sized initiatives within the organization.

QHR Technologies

Jan 2021 – Jun 2024

Kelowna, BC

Scrum Master / Product Owner

● Created business cases for projects followed by project charters to define scope for projects. ● Worked with multiple domains and departments to gather requirements and co-ordinate product pilot and launch. ● Created project plan in MS Project and Office Timeline Pro to track project progress while linking work items in Jira with MS Project Plan. ● Assisted in agile transformation of organization through coaching and training of development teams in the ways of agile thinking, scrum techniques and artifacts, and servant leadership. ● Facilitated sprint planning, daily stand-ups, sprint reviews, retrospectives, & refinement sessions, while coordinating product development works and generating creative solutions for EMR Software. ● Facilitated scrum events to define product roadmaps, scope, project plans, issue & risk logs, mitigation measures, associated artefacts and overall team’s product development roadmap. ● Coached dev teams in identifying meaningful sprint goals, story mapping and asking open ended questions to help define complex problems while exploring simple solutions. ● Worked with other scrum masters through Scrum-of-Scrum ceremony to address inter-team dependencies. ● Helped dev teams with accountability by documenting daily standup commitments and reviewing the same during subsequent standups for scrum & Kanban teams. ● Facilitated relative estimation workshops with dev teams to assist them with understanding and exploring relative estimation as opposed to traditional time-based estimation. ● Took over PO responsibilities in the absence of a PO and did requirement analysis and refined user stories to ensure the requirements and acceptance criteria were in sync. ● As PO worked with compliance auditors to demonstrate and walk-through development process to facilitate compliance certification.

TD Bank

Oct 2018 – Aug 2020

Toronto, ON

Scrum Master

● Facilitated delivery of Windows 10 migration across TD Enterprise with 90000+ users, and 15+ LOBs, while providing status updates and risk assessments to upper management and IT delivery team. ● Facilitated daily stand-ups while coordinating and managing Windows 10 migration program delivery, as part of OCM and Agile Enterprise Enablement projects and upgrade initiative. ● Facilitated stakeholder meetings to set and manage budget, project scope, project schedules, project plans, issue & risk logs, status reports, associated artifacts and overall project management plan. ● Worked with TD Insurance to gather migration, testing, vendor integration requirements for Guidewire PolicyCenter and ClaimCenter, to ensure a seamless transition post migration. ● Worked with TD Insurance as business partners to coordinate business validation of Guidewire PolicyCenter and ClaimCenter post migration. ● Independently conducted internal client, external vendor / partner engagements to synchronize program requirements, and discuss team’s progress towards program objectives. ● Tracked and reviewed budgets, project financial health, risk monitoring, issue tracking, requirement traceability matrix (RTM), reviewed test cases, facilitated and participated in UAT. ● Coached cross-functional teams including testing teams during application development work, demo creation, while addressing risks and impediments to increase customer value delivery. ● Coached and supported product owner to maintain product backlogs and refine user stories through customer journey/story mapping, while also tracking team velocity and burn-down metrics. ● Worked with multiple stakeholders including fraud & crime prevention, Capital Markets, TD Insurance, and AML to deliver application solutions in line with organizational governance policies.

Education

Indiana State University

Aug 2005 – Aug 2007

Masters, IT

Bharathiar University

Aug 2000 – Apr 2004

Bachelors in Engineering, Mechanical Engineering

Sajid Syed H

Scrum Master / Project Manager

Skills

Languages