Salma Ahmed

Solera

Apr 2022 – Present

cairo

Document Control

● Monitor the status of the allocation of all pending issues and fulfill project commitments. ● Weekly Tender Status Reports (highlighting progress on a concerned tender). ● Monthly Progress Reports (tender wins/ losses & indicating reasons). ● Searches for methods, materials, and systems to maintain a technical offers ● Represents the department and participates in summits related to specification/ materials development. ● Review and update documents ● File documents in physical and digital records ● Create templates for future use ● Retrieve files as requested by employees and clients ● responsible for the timely, accurate and efficient preparation and management of documents ● Independently performs day-to-day Document Control activities. ● Copy, scan and store documents.

Egypt Air

Apr 2020 – Mar 2022

cairo

Public relation specialist

Responsible for handling customers problems in a very short time. *Contacts between the passenger and all other department in the airport. *Working in the front office at Star Alliance lounges. *Dealing with customer who travel first class, business class and frequent flyer passengers. *Making warm welcome at star alliance lounges to the passengers. *Giving all the needed information to the passengers about their flight or any information they need. *Working with specific application system such as Zeina, Amadeus and opera system

English Z one

Nov 2019 – Mar 2020

cairo

Admin Assistant

● Receives and directs visitors, handles questions and concerns professionally. ● Responsible for the placement-test procedures, classroom preparation ● Following up with absent students and build a good rapport with them. ● Records information accurately from different sources into a computer database ● Resolves administrative problems by preparing reports, analyzing data, and identifying solutions. ● Distributes the feedback among the students. ● Coordinates with all students before starting new batches in order to notify them with the beginning of the batch. ● Notifies current students with the date of upcoming batch in order to start registering ● Responsible for the WhatsApp groups for the current students ● Performing other administrative duties as needed.

Skills

Languages