Salman Munir

Mystery Shopper & Evaluator

Message

Intro

Rahim Yar Khan, Pakistan

Mystery Shopper & Evaluator at ICS-CR

Studied Accounting & Finance at The Islamia University of Bahawalpur, Bahawalpur, Punjab, Pakistan.

Joined January 23, 2022

Skills

Languages

Urdu

Native or Bilingual

English

Fluent

Punjabi

Fluent

About

Highly enthusiastic customer service professional with 4 years of client interface experience. Enjoys and interacts with staff, and then reporting on the client service experience and quality of services received. Believes that this role can help customers to get the best experience of service provided. Representative motivated to maintain customer satisfaction and contribute to company success.

Experience

ICS-CR

Dec 2021 – Present

Pakistan

Mystery Shopper & Evaluator

In this job, I have to visit the Shell's Petrol & Gas stations as a customer to evaluate their services are as per the company's given standards or not.

ICX-CR

May 2012 – May 2015

Pakistan

Mystery Shopper & Evaluator

In this job, I have to visit the McDonald's branches as a customer to evaluate their center's services to confirm that they are providing good service or not as per the company's given standards.

Education

The Islamia University of Bahawalpur, Bahawalpur, Punjab, Pakistan.

Jun 2011 – Jul 2013

Msc. Accounting & Finance, Accounting & Finance