A Finance and Accounting person with almost 3.5 years of experience in International Banking Industry supported with 6 months in accounting.
Skilled in handling Data and accounts.
Good at Excel, PowerPoint, and MS Word.
Self-motivated and a good team player.
Displays consistent self-development by up-skilling and attending training and courses designed to enhance professional acumen. highly collaborative with excellent Communication and Interpersonal skills, promotes harmonious professional working relationship with co-workers.
Quickly adapted to the NEW NORMAL during pandemic.
Experience
HCL technologies
Apr 2022 – Present
Chennai
Analyst
Communication with International clients.
Generate the invoice and send it to the respective clients. Perform and analyze all accounts receivable duties, including proper application of cash, check, ACH, and wire transactions. Reconcile customer disputes and resolve A/R related issues with a customer service-orient mindset.
Develop and process procedures for evaluating customer financial settings and changing credit lines/limits and credit holds.
Escalate issues with internal business partners for a quick resolution to ensure customer satisfaction to maintain the health of the portfolio against assigned metrics.
Contribute support and expertise in accounts receivable (A/R), collections, team leadership and account/client management. Research and amendment of delinquent accounts.
Citi
Jul 2020 – Jan 2022
Chennai
Operations Specialist
Handling Final litigation balance review process, Pre-litigation process, refund process, and write off process.
FLBR - Final Litigation Balance Review
Reviewing the account using Citi standard check to determine litigation.
Checking accounts to finalize the suit balance.
Determining if a suit can be filed against the customer based on Citi verified litigation process.
Checking the current balance and statement balance using different applications such as DM11 (Debt manager) and FDR/IBS.
Checking of tags, recent payment, active settlement, balance difference, permanent release of cease and desist, statement flag, state code, zero balance etc.
Updating suit balance and next court date for litigation in the DM11 application.
Pre-Litigation process
Conducting Pre-litigation checks for newly charged off and Cease and Desist accounts.
Checking the accounts to make sure they are processed by Citi standards.
Moving such accounts to final litigation balance review.
Refund process - 1099C process
Reviewing the accounts eligible for the provision of the refund based on steps proposed by Citi.
Checking for zero balance, NSF (Non-sufficient Funds), customer deceased information, valid judgement.
Providing refund based on the date of 1099C sent for the account.
sending the reviewed account for CBWO.
CBWO Process - (Credit Balance Write Off)
Filling in the Credit Balance (CBWO) database with customer information to initiate a refund.
Doing the process in the CBWO application.
Quality Assurance
Conduct quality check for the pre-litigated accounts.
Others
Preparation of team report/EOD and share it with the manager. Maintaining/Updating data in Excel.
Conducting Team engagement activities.
Maintaining daily team attendance and sharing with the team.
CVSB Academy
May 2019 – Nov 2019
Chennai
Co-ordinator
Managed Academy's account Co-ordinated Academy activities Handled Communication Maintained Data base of students Preparation of reports
Organized events Co-ordinated special activities