Handling tasks such as entering and updating data into systems, managing incoming and outgoing emails, providing phone support to clients or customers, tracking and organizing records, and delivering excellent customer service to ensure client satisfaction and efficient workflow.
Ensures effective communication, organization, and streamlined administrative processes.
Experience
Local Government Unit
Jan 2013 – Jan 2015
Philippines
Administrative Clerk
Data Entry: Accurately input and maintain data into internal systems or databases.
Email Management: Manage and organize incoming and outgoing emails, ensuring timely responses and proper follow-up.
Phone Support: Answer phone calls, take messages, and provide customer support by addressing inquiries or directing calls to appropriate departments.
Record Tracking: Maintain and organize files, records, and documents, ensuring they are up to date and easily accessible.
Customer Service: Provide friendly and professional service to clients, customers, and visitors; resolve issues or escalate them as needed.
Scheduling and Coordination: Assist with scheduling appointments, meetings, and events, including coordinating calendars and travel arrangements.
General Office Support: Provide general administrative support, such as preparing reports, filing, handling correspondence, and ordering office supplies.
Collaboration: Work closely with team members and other departments to support overall business operations and objectives.