Samu_ Mkhize, Virtual Assistant, Copywriter, Social Media

About

Passionate Copywriter and Social Media Marketer with experience managing company accounts. Having worked in magazine publishing, social media marketing, and administrative work for several years, I'm results-driven. As an ambitious team player and creative person, I am eager to learn and grow in my skills as well as contribute to the company's vision.

Experience

Virtual Internships

May 2022 – Aug 2022

Remote

Company Account Manager

Advising host company with best practices on remote working and managing remote interns Pre-internship preparation First-week check-in and regular bi-weekly check-ins with host companies Post-internship evaluation collection Generating interest in future intern placements by maintaining a a great relationship with a hosting company

Autism Parenting Magazine

May 2021 – May 2022

Remote

Virtual Assistant / Customer Care / FB Social Media Manager

Facebook Social Media Manager. Managing their FB page with 196K followers, to grow reach, engagement and conversions Curated and posted social media posts, which reached upwards of 195k people and resulted in a 24% increase in PDF signups and a 7% increase in conversions to the publication. Created digital marketing, bi-weekly newsletters on Active Campaigns, and scheduled automation, for 75, 000 Active subscribers. Garnered 32% opens and 12.3% reads every two weeks via research & strategy with 24 000 subscribers reached and those who interacted with the magazine. All duties as a marketing assistant to the Promotions Manager. Assisted the customer support team reach 8hrs new personal best of the company, for the first response via email and 40hrs final responses due. This led to increased customer satisfaction and an overall decrease I'm SLA violations.

Education

University of KwaZulu-Natal, Durban

Jan 2020 – Dec 2020

Honours (Post graduate), Bachelor of Arts Honors in Media and Cultural Studies

Samu_ Mkhize

Virtual Assistant, Copywriter, Social Media

Skills

Languages